Leads Boxbar’s Australian operational delivery and client support across installations, venues, and live events. Manages technicians and contractors, coordinates site readiness and event operations, oversees equipment setup and first-line troubleshooting, maintains operational records, and develops scalable local processes. Builds relationships with clients and venue teams, resolves issues under pressure, and collaborates with UK-based colleagues. The role is Melbourne-based, requires travel across Australia, and includes flexible evening and weekend work.