Lead client onboarding and implementation projects from initiation to handoff, create and manage detailed project plans, coordinate internal teams and client stakeholders, track milestones, configure new client accounts, surface product feedback, and ensure delivery of agreed outcomes.

Lead product and services marketing for LawVu: define messaging, packaging, GTM and sales enablement; drive market research, feature validation, roadmap input, analyst relations, pricing strategy, product launches, and cross-functional alignment with sales, product, and exec teams.

Manage a portfolio of new and existing customers to drive adoption, retention, and expansion at scale. Own onboarding, success planning, stakeholder engagement, coach champions, identify upsell opportunities, collaborate with Support and Product, and use digital CS tools to meet retention and revenue targets.