The Fulfilment Administrator will manage the order allocation to pharmacy partners, maintain inventory levels, resolve order issues, provide project support, and assist with various fulfilment tasks. They will collaborate with cross-functional teams to identify and improve processes, generate reports, and ensure accurate documentation.

The Customer Support Specialist manages inbound and outbound communications through phone and email, providing support to ensure a seamless flow of inquiries and complaints. Responsibilities include problem solving, coordinating with suppliers for timely medication delivery, becoming a product expert, and using Zendesk and spreadsheets for interactions documentation.

The Senior Insights Analyst will analyze complex datasets related to e-Commerce sites, conduct customer life cycle analyses, create audience segments to improve retention, and lead marketing analytics initiatives, while translating business needs into technical solutions.