Top Tech Jobs & Startup Jobs in Melbourne

Manage a portfolio of TPD and IP life insurance claims end-to-end, assess and finalise payments, engage medical/legal specialists and third-party providers, and deliver high-quality customer and client communication throughout the claims process.

Lead TAL's delivery of claims for AustralianSuper, shaping claims strategy, ensuring service excellence, strengthening partner relationships, improving member outcomes, and building high-performing claims teams while managing risk and governance.

Manage and grow a panel of financial advisers to drive sales of life insurance products. Represent the company at industry events, deliver product insights and training, execute targeted engagement plans, and collaborate nationally to improve adviser outcomes and business growth.

Lead and embed change across Group Life & Retirement Partnerships by consolidating portfolio change, establishing a practical framework, surfacing operational/customer impacts, guiding sequencing and decisions, strengthening stakeholder alignment, and closing gaps to drive successful implementation.

Coordinate and deliver high-quality tender responses and manage new client implementations. Translate requirements into deliverables and timelines, drive cross-functional engagement, maintain bid resources, improve processes, and embed governance, risk and reporting to support decision-making and successful partnership outcomes.

Provide expert technical guidance on Income Protection, Life and TPD claims. Review and authorise complex decisions, coach claims consultants, support managers with reporting and stakeholder engagement, and contribute to governance, quality assurance and capability development to ensure consistent, policy-compliant outcomes.

Manage a portfolio of group life insurance claims (TPD/IP) end-to-end, assess and finalise payments, engage medical/legal specialists, communicate with customers and stakeholders, participate in case conferences, and contribute to team initiatives.

Handle inbound and outbound customer calls to prevent policy cancellations, identify lapse risks, deliver personalised retention solutions, meet retention targets, and ensure compliant, high-quality customer outcomes.

Manage high-value life insurance claims, apply expertise in insurance contracts, mentor team members, and engage with stakeholders professionally.