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The role involves onboarding clients, providing customer service, managing tasks, and collaborating with teams to enhance customer experience.

The Account Manager is responsible for upselling and cross-selling to existing customers, managing their own sales pipeline, collaborating with SDR and CSM teams, and analyzing customer data to identify expansion opportunities. They should have strong relationship skills and the ability to thrive in a high-pressure environment.

The Implementation Specialist will support clients by implementing Connecteam features, integrating platforms, migrating data, and ensuring an effective onboarding process while collaborating with customer service and R&D teams.

Drive expansion within existing customers through upselling and cross-selling. Own a quota, manage full sales cycle and pipeline, analyze customer data to find opportunities, collaborate with SDR and CSM teams, act as product expert, and deliver exceptional customer-facing service in a fast-paced hybrid environment.