Top Tech Jobs & Startup Jobs in Melbourne

CommBank is seeking Indigenous job seekers for various roles across its sectors, offering traineeships, internships, and direct employment opportunities with support from an Indigenous Careers team.

Leads the design and delivery of scalable software, APIs, services, platforms, and data-enabled solutions for Business Banking customer and colleague experiences. Influences architecture and engineering standards, applies cloud-native and DevSecOps practices, supports production platforms, mentors engineers, and partners with product, business, and architecture stakeholders. Work may span customer channels, CRM, data services, AI-enabled experiences, and shared platform capabilities.

Investigate and resolve internal and external customer complaints across banking, lending, collections, scams, disputes, and digital platforms. Customer Relations Specialists handle complex internal complaints, while Managers manage escalated AFCA matters, prepare submissions, and engage stakeholders. Both roles require fair decision-making, negotiation, customer advocacy, risk awareness, and continuous improvement to enhance processes, products, controls, and customer outcomes.