Top Tech Jobs & Startup Jobs in Melbourne

The CRM Product Owner will design and create enterprise solutions for Afterpay, focusing on sales workflows, technology investments, and collaboration with various teams to improve efficiency and internal tools.

The Customer Service Group Lead will manage the consumer experience team, ensuring high service levels, partner relationships, and process improvements while coaching and mentoring staff.

As a Recruiting Programs Specialist, coordinate recruiting operations and interview scheduling, ensuring data accuracy and compliance while enhancing candidate experience across global regions.

Manage the SMB Customer Service Merchant experience, ensuring service delivery and quality standards while driving improvements and collaborating with various teams.

The Account Manager for SMB will partner with small businesses to help them thrive, advocating for their growth by crafting tailored solutions and expanding partnerships, focusing on product adoption and retention.

The Product Counsel will provide legal guidance for Square and Afterpay, ensure compliance with Australian laws, and support innovative product development using AI tools.

The role involves creating outbound sales strategies, sourcing leads, conducting prospect calls, and closing complex deals in the Square ecosystem. Success requires effective communication and collaboration with various teams to achieve sales goals.

Develop and maintain scalable ML feature systems, collaborate with teams on ML infrastructure, drive architectural decisions, and mentor junior engineers.

Lead a team handling external complaints, ensure compliance with regulations, analyze complaint data, and maintain strong stakeholder engagement to enhance customer experience.

As an Operations Support Officer, you will handle customer inquiries regarding collections, provide hardship solutions, and manage disputes while adhering to policies and regulations.