Jobs at DXC Technology

Leads technical workers’ compensation claims practices without managing a personal claims portfolio. Coaches claims teams, oversees APA results, case conferences, litigation and conciliation matters, reviews entitlement and files, identifies fraud risks, advises on legislation and WorkSafe requirements, partners with Legal, analyzes claims trends, and drives continuous improvement, compliance, service quality, and performance outcomes.

Provides front-line TechBar and end-user IT support, resolving incidents and service requests while assisting with devices, mobility, collaboration tools, meeting rooms, provisioning, and refresh activities. Manages tickets and records in ServiceNow, follows ITIL-aligned workflows, promotes secure workplace practices, and collaborates with broader IT teams. The role emphasizes troubleshooting, customer service, proactive user assistance, timely resolution, and maintaining a professional TechBar environment.

Maintain, install, configure and customize z/OS and vendor-supplied mainframe software; diagnose and resolve system and performance issues; coordinate installations and software maintenance; support sysplex, JES, Comm Server, disaster recovery, and on-call operations; establish best practices for COTS mainframe products.

DXC Technology is building a talent community for future IT opportunities across Australia and New Zealand. Areas of interest include Scrum Master, IT Test Analyst, Systems Analyst, and Mainframe Application Developer roles. Candidates should demonstrate technical expertise, communication and stakeholder management, agile collaboration, analytical problem-solving, customer focus, and commitment to continuous learning. This is a pipeline advertisement rather than an immediate vacancy.

Provide administrative support to the Workers Compensation claims function, primarily processing and managing invoices for medical and claim-related services. Responsibilities include validating invoice details, coding payments, identifying discrepancies and duplicate requests, supporting recoveries, resolving payment queries, maintaining accurate records, meeting service levels, and following WorkSafe Victoria and DXC procedures.

Manage, onboard, troubleshoot, and optimize cybersecurity services within DXC’s secured infrastructure team. Support high-priority infrastructure and security incidents, maintain secure configurations and compliance, meet managed-service SLAs, automate repetitive tasks, deliver project requirements, and coordinate advanced support with technology vendors. The role requires enterprise IT/OT security operations experience and expertise with Forcepoint, Check Point, Microsoft Defender, cloud platforms, and incident response.

Manage workers' compensation claims by coordinating medical management, ensuring entitlements under the Workplace Injury Rehabilitation and Compensation Act 2013, liaising with injured workers, employers and treating practitioners, and delivering person-centred return-to-work plans. Provide timely case management and support to achieve sustainable outcomes.

Design and deliver training and adoption solutions for Workers' Compensation Self-Insurance, driving workforce readiness, capability uplift, stakeholder engagement, and sustainable adoption across regulatory, operational, and system changes.

Manages strategic technology service client accounts, serving as the executive point of contact for delivery, contractual commitments, financial performance, SLAs, incidents, and client satisfaction. Coordinates large delivery teams, leads escalations and high-risk projects, drives continuous improvement and account growth, and presents performance updates to executive governance forums.

The Return to Work Specialist supports injured workers in their recovery, ensuring compliance with Workers' Compensation while developing tailored return-to-work plans and collaborating with various stakeholders.

Join DXC Managed Cyber Services to onboard, manage, troubleshoot and improve cybersecurity services. Respond to high-priority incidents, ensure policies/configurations meet best practices and SLAs, automate operational tasks, liaise with vendors, work on cloud security (AWS/Azure), and support Fortinet NGFW and NetSkope SASE technologies.

Assess workers' compensation claims to accept/reject, calculate PIAWE, transition claims to case managers, advise dispute resolution, identify recovery potential, apply relevant legislation, and use case-management systems to support claims outcomes.

Engineer and support Splunk Enterprise and Splunk Cloud: manage platform components, onboard and troubleshoot security log sources, develop and tune SPL searches/alerts/dashboards, support SOC detection and investigations, integrate cloud/EDR/identity data, troubleshoot performance, maintain documentation, and participate in on-call rotations.

Support performance improvement by analyzing claims and operational data, translating business plans into action, identifying and re-engineering processes to reduce cost and cycle time, developing initiatives with Continuous Improvement, coaching staff, and assisting senior management to achieve remuneration, quality, and operational objectives.

Develop and lead enterprise B2B marketing strategies and annual/quarterly plans for ANZ. Partner with senior leaders and cross-functional teams to create insight-led, customer-centric programs that drive pipeline, revenue and brand. Oversee campaign performance, enablement, scaling and budget management.

Assess and determine workers' compensation claim eligibility in a self-insured Queensland environment, investigate unclear liability, review and approve PIAWE and weekly compensation calculations, liaise with payroll and stakeholders, transition accepted claims to ongoing case managers, and maintain compliant, accurate claim documentation in Assure.

Manage workers' compensation claims within a self-insured framework: coordinate medical care, facilitate return-to-work programs, ensure legal and regulatory compliance, and collaborate with medical providers, employees, and management to resolve cases efficiently and compassionately.

Provide end-to-end post-sales support for major customer accounts, managing billing, order and inventory processes, procurement activities, escalations, and stakeholder communications. Produce customer-facing reports and operational insights, coordinate deliveries with vendors and warehouses, and drive process improvements to ensure accurate, timely service delivery.

Lead regulatory reporting, compliance assurance, and remediation oversight for workers' compensation. Coordinate data collection, validate evidence, prepare regulator and executive reports, support audits, monitor remediation progress, identify risks and control gaps, and enhance governance and reporting frameworks through cross-functional collaboration.

Calculate Pre-Injury Average Weekly Earnings (PIAWE) and weekly compensation for Victoria workers, ensure legislative compliance, liaise with payroll and Eligibility Case Managers, perform quality assurance, indexation, superannuation reviews, and document calculations for audits.