Jobs at Telstra

Lead design and delivery of API and microservices solutions, ensuring functional, non-functional, and security requirements are met. Create architecture and design documents, assess project impacts and risks, collaborate with stakeholders, and maintain solution documentation while managing multiple projects.

Accountable contract owner for a portfolio of third‑party partner agreements: onboard partners, monitor and enforce obligations, manage renewals/exits, support restructures and operating model changes, mitigate third‑party risk, maintain contract records, and partner with Sales, Legal, Procurement and Risk to enable compliant partner‑led sales.

Operate and improve Telstra's RICOM (Archer GRC) platform as the senior SME: own day-to-day operations, configuration, support (L1/L2), testing and releases, backlog and roadmap, stakeholder governance, integrations/APIs, and capability-building to reduce vendor dependence and improve data quality and user experience.

Lead insight-led marketing and communications strategies across brand, commercial and customer priorities. Develop high-quality briefs, collaborate with internal teams and agencies, embed marketing effectiveness and measurement, champion creative excellence, and translate customer and market insights into integrated campaigns that drive measurable business outcomes.

Lead end-to-end delivery of conversational AI initiatives, shaping use cases, orchestrating cross-functional teams and vendors, driving production deployment, and ensuring measurable operational and customer outcomes and sustained BAU value.