Jobs at Telstra

Provide business insights through analysis, forecasting, reporting and monitoring to identify improvement opportunities. Develop tracking/reporting frameworks, support performance improvement initiatives, collaborate with stakeholders, apply root cause analysis, and enable data-driven recommendations for customer and business outcomes.

Manage and grow a portfolio of SMB customers through exceptional phone-based service and sales. Handle inbound/outbound sales and service, qualify leads, collaborate with internal teams, meet sales KPIs, maintain account plans, and continuously upskill on Telstra products to drive retention, revenue and customer satisfaction.

Lead development and execution of Fixed Connectivity and NaaP portfolio strategy and 12-24 month roadmaps. Coordinate cross-functional planning, monitor portfolio performance, gather customer and market insights, enable innovation and support executive decision-making through strategic papers and presentations.

Lead national partner alignment and relationship management to drive commercial and operational performance. Shape strategy with senior leaders, deliver financial oversight (budgeting, forecasting, EBIT), provide data-driven insights, manage planning and governance cycles, identify value-creation opportunities, mitigate risks, and ensure cross-functional coordination across product, sales, and operations.