Jobs at Zeller

Provides senior-level application support for a payments and financial services platform. Responsibilities include handling escalated product issues, troubleshooting complex technical problems, coordinating incident response, monitoring applications, supporting releases, improving support processes through automation, documenting solutions, and partnering with engineering, QA, product, account management, and customer success teams. The role is primarily hands-on and includes on-call responsibilities.

Owns product adoption and growth marketing across payments, POS, and financial services products. Responsibilities include analyzing adoption funnels, developing positioning and messaging, leading go-to-market launches, building segmented lifecycle and cross-sell campaigns, optimizing paid and incentive investments, tracking ROI, and creating sales enablement materials. The role partners closely with Product, CRM, SEO, content, PR, paid media, social, design, sales, and account management teams, supporting global product marketing across Australia and the UK.

Qualify and convert inbound and marketing leads, prospect new merchants via calls, email and LinkedIn, conduct discovery, schedule handovers to Account Executives, maintain CRM records, and help optimise outreach playbooks to grow Zeller's SME customer pipeline.

Drive outbound and inbound SMB sales through prospecting, door-to-door outreach, cold calling, qualifying, and closing. Build deep relationships with merchants, translate payment/financial needs into Zeller solutions, manage pipeline hygiene, create commercially sound deals, and collaborate with Sales, Marketing, Customer Success, Product and Operations to relay feedback and grow revenue.

Drive upmarket growth through outbound prospecting, converting, and closing complex enterprise deals for integrated in-person and online payment solutions. Own full sales cycle, build account plans, lead technical and commercial scoping, coordinate implementations, and engage executive stakeholders while working cross-functionally to influence product and ensure successful rollouts.

Own the full sales cycle for mid-market and SME merchants: prospect (outbound, door-to-door, cold outreach), qualify leads, manage pipeline in HubSpot, design tailored business banking solutions, negotiate and close deals, and collaborate with marketing, product and customer success to exceed revenue targets.

Serve as a hands-on product marketer to grow trial, adoption, and usage across Zeller’s payments, POS, and financial services. Build product positioning, GTM plans, launches, and cross-channel campaigns (email, web, content, social, in-product). Partner with Product, CRM, SEO, Design, and Sales to drive segmentation, incentives, analytics-driven growth, sales enablement, and competitive positioning across Australia and the UK.

FP&A Analyst for a high-volume payments scale-up. Partner with Sales and Marketing on pricing, targets, unit economics, and margin analysis. Build AI/LLM-powered workflows and advanced analytics to automate FP&A tasks, support forecasting and three-way models, prepare monthly financial deep-dives, and deliver automated dashboards for leadership.