Operata

Melbourne, Victoria, AUS
20 Total Employees
Year Founded: 2017

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Operata delivers the world’s first and only CX Observability platform built exclusively for cloud contact centers. Trained on billions of voice interactions with hundreds of billions of data points, Operata Platform monitors every second of every call, providing end-to-end voice observability and AI-powered insights with proactive recommendations for enhanced customer experience. Today’s leading global brands trust Operata to support digital transformation, improve customer experience, increase agent productivity, and reduce operational costs.

Operata Offices

OnSite Workspace

Employees work from physical offices.

Typical time on-site: None
Melbourne, Victoria, AUS