Jobs at McMillan Shakespeare

Provide support coordination for NDIS participants by setting up service agreements, preparing plan reviews, conducting risk assessments, attending care team meetings, and managing stakeholder relationships. Work autonomously with specialised training and coaching to help participants access supports and achieve goals.

Own the end-to-end product vision, roadmap and backlog for Asset Management Services and Onboard Finance. Translate strategy, operational needs and regulatory obligations into prioritized technology outcomes. Drive delivery across matrixed teams, manage risks, dependencies, governance and compliance, and act as trusted partner to senior stakeholders.

Build and lead an SRE practice and enterprise observability platform across Azure hybrid environments. Design observability, automation, IaC and CI/CD integrations, incident management, governance, and reliability engineering practices. Mentor teams, influence architecture, embed SRE across the SDLC, and adopt AI-assisted operations to improve platform robustness and compliance.

Provide operational support to the Sales team by coordinating leadership schedules, preparing reports and insights, managing administrative processes and systems, maintaining compliance and documentation, supporting process improvements, and building cross-functional relationships to ensure smooth sales operations.

Design, build, and operate a secure, resilient cloud-native platform using Infrastructure as Code and CI/CD pipelines. Partner with application teams to improve security, automation, governance, and developer experience across cloud infrastructure, networking, and production environments.

Design, build, and evolve cloud-native, event-driven microservices and distributed systems. Drive technical excellence through architecture decisions, mentoring, CI/CD, automation, testing, observability, and production incident management. Collaborate with Product and Architecture to deliver secure, scalable solutions.

Manage end-to-end lease settlement processes: credit approval, generate and check lease documents, coordinate with financiers and clients, support Leasing Consultants, and ensure timely return of required documentation while providing status updates.

The Claims Operations Manager will oversee claims processing operations, lead a large team, ensure adherence to regulations, and enhance service quality through strategic initiatives.