Flight Centre Travel Group

HQ
South Brisbane, Queensland, AUS
Total Offices: 3
7,681 Total Employees
Year Founded: 1981

Flight Centre Travel Group Work-Life Balance & Wellbeing

Updated on February 02, 2026

This page was generated by Built In using publicly available information and AI-based analysis of common questions about the company. It has not been reviewed or approved by the company.

What's the work-life balance like at Flight Centre Travel Group?

Strengths in formal flexibility, scheduling clarity for some corporate roles, and wellbeing initiatives are accompanied by demands from round‑the‑clock coverage, target‑driven urgency, and seasonal disruption spikes. Together, these dynamics suggest a variable work‑life experience that is more predictable in corporate weekday functions and more taxing in frontline retail or after‑hours rosters.
Positive Themes About Flight Centre Travel Group
  • Remote or Hybrid Flexibility: Corporate postings and benefits pages highlight job-share, pro‑rata days, flexible hours, and the option to work from home in eligible roles. U.S. listings also reference hybrid/remote setups for specific positions, indicating location flexibility where the function allows.
  • Wellbeing Programs: Company materials describe EAP access, mental‑health programming, fitness offerings, and a weekly Hour of Power dedicated to personal wellbeing. Messaging emphasizes preventing burnout and supporting mental, physical, and financial health.
  • Flexible Scheduling: Some corporate-facing and events roles advertise Monday–Friday business hours with only occasional evening or weekend work. Part‑time after‑hours positions and weekend‑only, capped‑hours roles provide predictable patterns for those who prefer them.
Considerations About Flight Centre Travel Group
  • Always-On Culture: After‑hours and 24×7 support teams operate rotating rosters covering nights and full weekend days. Frontline sales environments experience customer contact outside store hours, extending availability beyond scheduled shifts.
  • Time Pressure: After‑hours corporate consultant postings describe high‑pressure environments requiring autonomy under time constraints. Sales targets, KPIs, and disruption‑driven surges during peak seasons add urgency even in roles that otherwise keep business‑hours schedules.
  • Workload or Staffing: Retail shops during busy periods face long hours and heavy volumes that can squeeze balance. Market cycles, cost controls, and under‑staffed teams can increase pressure until resourcing improves.
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The insights on this page are generated by submitting structured prompts to some of the most popular large language models (“LLMs”) and summarizing recurring themes from the responses. Because the insights are generated using AI, they may contain errors. The insights do not necessarily reflect internal data, employee interviews, or verified company information. They may be influenced by incomplete, outdated, or inaccurate data, and may vary across LLM providers. These insights are intended for informational purposes only and should not be interpreted as a factual or definitive assessment of a company's reputation. Built In makes no representations or warranties regarding the accuracy, completeness, or reliability of this information, and disclaims any liability for any actions taken based on this information. If you are a representative of this company, and would like this page to be removed, you may contact us via this form.
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