Flight Centre Travel Group
Flight Centre Travel Group Company Culture & Values
This page was generated by Built In using publicly available information and AI-based analysis of common questions about the company. It has not been reviewed or approved by the company.
What's the company culture like at Flight Centre Travel Group?
Strengths in community, recognition, and development are accompanied by persistent pressures tied to sales intensity, workload, and perceived fairness. Together, these dynamics suggest a culture that can energize and grow some employees while creating notable strain and inconsistency for others.
Positive Themes About Flight Centre Travel Group
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Fun, Rituals & Connection: Regular celebrations, team outings, and recognition events create a lively sense of camaraderie and connection. Travel-centric perks and traditions reinforce belonging in a playful, high-energy setting.
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Collaborative & Supportive Culture: Colleagues are often seen as caring and helpful, creating a family-like environment where teams back each other. Accessible leaders and small-team structures aim to keep interactions close-knit and supportive.
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Learning & Knowledge Sharing: Internal training, mentoring, and promotion-from-within pathways signal a strong emphasis on developing skills over time. Opportunities to move across brands and roles encourage ongoing learning in a global context.
Considerations About Flight Centre Travel Group
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High-Pressure & Micromanaging Culture: Aggressive sales targets and commission reliance create a high-pressure environment in many frontline roles. In some teams, close control over activity and difficult targets can make day-to-day work feel tightly constrained.
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Workload & Burnout: Long or irregular hours, weekend work, and after-hours commitments strain work–life balance. Sustained pace and overtime expectations contribute to fatigue in busy periods.
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Favoritism & Inequity: Perceived inner circles, booking conflicts, and "snitching" behaviors undermine a sense of fairness. These dynamics can erode trust and create uneven access to opportunities and recognition.
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