Jobs at Europcar Mobility Group

Oversee daily operations, manage staff, control costs, promote team culture, monitor KPIs, and drive revenue growth at the station.

The Priority Officer provides express pickup service and outstanding customer service to Priority Members while actively seeking ways to improve customer experiences. Responsibilities include serving loyalty customers efficiently and effectively, maintaining high service standards, and ensuring customer satisfaction in a fast-paced environment.

The Key Account Manager will drive growth in partnerships with wholesalers and online travel agents, implementing sales strategies and managing client relationships.

The Finance Manager will oversee financial reporting, audits, budgeting, and provide insights for strategic decisions while managing a team.

The Junior Account Manager is responsible for managing customer relationships, identifying new business opportunities, managing sales activities, and preparing proposals. They will work with Salesforce and ensure performance meets company standards.

The Marketing & E-Commerce Manager will drive revenue growth, enhance customer experience, oversee marketing strategy and performance in Australia and New Zealand.

The Pricing Coordinator analyzes rate activity and pricing among competitors, managing pricing strategies and optimizing fleet utilization as part of the Revenue Capacity Management team.

The Financial Accountant will assist with month-end processes, prepare financial reports, ensure compliance, and support budgeting and audits.

The Human Resources Advisor at Europcar will execute HR plans, provide HR support to managers and employees, and assist in various HR functions including recruitment and compliance.

Support Operations team to meet KPIs and budget by driving compliance, developing policies, maintaining operations manuals, liaising with franchise, L&D, Marketing and Fleet, reviewing station profitability, and assisting in manpower, P&L and capex budgeting.

Drive B2B SME sales via telesales: prospect new SME clients, maximise revenue, onboard customers, maintain CRM/Salesforce records, use marketing automation, prepare proposals, manage contracts via DocuSign, collaborate with operations, and compile sales reports.

Handle vehicle damage claims administration: investigate damage, gather information, raise and process claims, prepare financial paperwork, respond to customer calls and emails, maintain accurate case files, support recoveries, and ensure customers receive fair, high-quality service per company guidelines.

Create and maintain short- and medium-term demand forecasts by location, vehicle category, and channel. Monitor booking/pickup trends, produce ad-hoc analyses, audit revenue opportunities, and partner with fleet/capacity teams to optimise vehicle distribution and recommend tactical promotions.