Jobs at Datacom

Design and implement Saviynt identity governance solutions, analyze client requirements, engage stakeholders, and support WIAM capabilities for enterprise clients.

As a Systems Engineer, you'll manage backup systems, provide operational support, mentor team members, and ensure data protection and recovery for clients.

Lead design, develop, and maintain ServiceNow integration-focused applications. Perform coding, code reviews, debugging, documentation, testing, and platform deployments. Provide technical guidance, mentor developers, liaise with stakeholders, ensure quality, scalability, and adherence to budgets and schedules.

Lead ServiceNow development teams to design, build, test, install, and maintain applications. Mentor developers, manage schedules and budgets, resolve performance issues, and ensure quality, security, and documentation. Collaborate with stakeholders and support continuous improvement in an agile, hybrid work environment.

The Microsoft 365 Specialist delivers technical solutions and enhances productivity with Microsoft 365 tools while guiding clients on adoption. Responsibilities include managing collaboration services and AzureAD identity management.

Lead consulting engagements to design, develop and implement industry-specific IT and systems-integration solutions. Evaluate client needs, plan resources and budgets, manage consultant teams, liaise with customers during installation and testing, and contribute to proposals and strategic information systems planning.

The role involves designing multi-platform CX and CCaaS solutions, integrating AI capabilities, and providing strategic insights to enhance customer service delivery.

Lead coordination and resolution of high-impact IT incidents using ITIL best practices. Manage communications with technical teams, vendors, and stakeholders, ensure escalations and documentation, run post-incident reviews, implement lessons learned, maintain procedures and training, and participate in a 24/7 on-call rotation to minimise business disruption.

As Head of Product at Datascape, you'll set the vision and lead a team in developing AI-enabled products for local government, focusing on customer engagement and delivering impactful solutions.

Serve as the bridge between finance and engineering to translate complex accounting processes into developer-ready product specifications, map user journeys, research requirements, partner with product and QA teams, and drive improvements across ERP financial workflows to ensure compliant, usable financial software.

Lead the migration to ServiceNow by defining architecture, managing integrations, ensuring governance, and collaborating with stakeholders for a successful implementation.

Responsible for designing and delivering AWS cloud solutions, consulting with clients, managing technical integrity, and building relationships while ensuring successful project implementation.

The Intelligent Automation Architect designs and governs enterprise automation solutions, leads technical discussions, and manages automation engineers to optimize operational outcomes.

The Senior Problem Manager leads processes to identify root causes of major incidents, ensures service levels are met and collaborates with teams for effective delivery.

The Infrastructure Modernisation Consultant will manage IT infrastructure projects, provide technical solutions, support sales efforts, and work with enterprise customers.

The Senior Solution Architect is responsible for presales and project delivery, focusing on IT transformations and enhancing user experiences for various clients, mentoring staff, and engaging with vendors.

The Consulting Director will lead the growth of CX and digital engagement strategies, design practical roadmaps, and drive new business initiatives while overseeing a team and fostering market presence.

The Customer Partnerships Lead will manage key accounts, drive acquisition strategies, build relationships, and ensure quality service delivery to enhance customer satisfaction and profitability.

Serve as technical escalation lead for the Microsoft 365 Centre of Excellence, delivering and improving Modern Workplace services across identity, collaboration, security, and productivity workloads, advising customers, and enabling adoption of Microsoft 365 solutions.

The Senior Solution Specialist for M365 will design, build, and support Microsoft 365 solutions, lead migration projects, and provide technical guidance to customers. Responsibilities include facilitating workshops, developing documentation, and ensuring best practices in M365 environments.