Teams at Datacom

As Head of Product at Datascape, you'll set the vision and lead a team in developing AI-enabled products for local government, focusing on customer engagement and delivering impactful solutions.

Lead CX and AI strategy engagements: assess current-state, define future operating models, recommend CCaaS/CRM/AI platforms and architectures (MCP, A2A, APIs), design AI-enabled workflows, advise executives, and drive large-scale transformation with measurable business cases.

Lead the migration to ServiceNow by defining architecture, managing integrations, ensuring governance, and collaborating with stakeholders for a successful implementation.