Teams at Datacom

Manage strategic customer accounts across the full sales-to-delivery lifecycle. Develop account strategies, drive growth and acquisition, build executive relationships, oversee delivery governance, ensure customer satisfaction, and manage commercial, contractual, financial, and negotiation matters. The role requires strong consultative planning, proposal writing, presentation, storytelling, and relationship-building skills across large public and private organisations.

Leads complex technology programmes from inception through delivery, managing scope, schedules, budgets, resources, risks, dependencies, vendors, and stakeholder expectations. Oversees project governance, business continuity, software development phases, and customer outcomes across applications, infrastructure, and multi-platform environments. Builds and guides programme teams while applying Agile, Waterfall, or hybrid delivery approaches. AI programme experience is advantageous, with responsibility for supporting technology and business transformation initiatives.

Designs and delivers Microsoft Dynamics 365 Finance and Supply Chain Management solutions for enterprise customers. Leads discovery sessions, presales workshops, solution architecture, RFP responses, estimates, Statements of Work, and implementation roadmaps. Advises on integrations, data, security, reporting, governance, and Microsoft technologies while partnering with consulting, delivery, and technical teams. Supports architecture assurance, commercial engagement shaping, mentoring, and practice development.