Jobs at BGIS

Coordinate compliance communications, registers, audits, corrective actions, and non-conformance tracking for a community housing maintenance contract. Analyze compliance data to identify trends and risks, prepare reports, maintain accurate records, monitor deadlines, and support governance improvements. The role collaborates with operational teams, subcontractors, and client stakeholders while ensuring compliance documentation remains current and auditable.

Coordinates vacant property, upgrade, and programmed works across a residential portfolio. Responsibilities include preparing work packages, schedules, and reports; coordinating supervisors, subcontractors, and trades; tracking progress and contractual timeframes; maintaining WorkBuddy records; supporting variations and documentation; escalating risks; and improving workflows, data quality, and customer outcomes.

Manage risk, HSEQ, compliance, governance and quality assurance across a residential maintenance contract. Develop risk frameworks, oversee audits and inspections, investigate incidents, track corrective actions, support Compliance Officers and subcontractors, prepare reports, monitor trends, and strengthen operational controls and HSEQ culture. The role requires collaboration with operational teams, client representatives and stakeholders to meet legislative, contractual and organisational requirements.

Provides administrative and coordination support for a residential property services contract. Responsibilities include maintaining contract records, document control, reporting, correspondence, system updates, onboarding and offboarding administration, compliance support, claims administration, customer service, and stakeholder coordination. The role also assists with audits, requisitions, fleet administration, and process improvements while supporting operational, finance, compliance, and contract management teams.

Conduct quality assurance, compliance, and operational audits across community housing maintenance contracts. Monitor contractual, policy, and legislative compliance; review findings; support corrective actions; maintain records; prepare risk and performance reports; and support subcontractor compliance. The role also provides practical compliance advice, identifies operational risks, and improves compliance systems while working with operational teams, subcontractors, and client representatives across South-East Melbourne.

Oversee contract performance reporting across operations, finance, compliance, and customer service. Develop dashboards, reporting frameworks, governance processes, and performance documentation. Analyze data to identify trends, risks, and improvement opportunities; coordinate KPI, audit, and compliance reporting; support corrective actions; and present clear insights to internal and client stakeholders. Maintain accurate performance data, procedures, and contract management plans while supporting reporting systems and operational teams.

Assess, validate, and process subcontractor claims for a residential maintenance contract. The role reviews documentation and approvals, maintains accurate records and audit trails, resolves discrepancies with stakeholders, supports invoicing and financial controls, tracks claim statuses, and assists with contractual compliance and governance.

Administer the BGIS Operating Platform, maintain accurate data, resolve work order and system issues, prepare operational and financial reports, support users, coordinate testing, and collaborate with operational, finance, client, subcontractor, developer, and technology-provider stakeholders on system improvements.

Supports financial management for a community housing and property services contract. Responsibilities include month-end reporting, budgeting, forecasting, reconciliations, journals, accruals, accounts payable and receivable, invoicing, claims, cash collection, audit support, financial analysis, governance, controls, and process improvement. The role collaborates with operational teams, clients, subcontractors, and finance stakeholders in a hybrid Melbourne-based environment.

Administer and support WorkBuddy and related business systems, managing access, configurations, incidents, integrations, upgrades, vendors, documentation, reporting, data audits, and system improvements. The role partners with stakeholders across social housing and facilities management operations to maintain platform performance, data integrity, and user experience.

Coordinate planned and reactive maintenance across multiple contracts, allocate technician work, track SLAs and KPIs, review timesheets, prepare reports, manage purchase orders, operate the helpdesk, and maintain accurate CMMS asset and maintenance data. The role also provides general administrative support and requires strong communication, organization, computer literacy, and attention to detail.