Want to be a part of Asia Pacific & Middle East's (APME) largest, most innovative, and rapidly growing data centre company?
AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region’s digital future. We do this by continuously redefining and delivering hyperscale data centres that meet the needs of our customers - the world’s most transformational companies. And we’re doing so sustainably, for today and tomorrow.
Having opened Australia’s first and largest hyperscale data centres in 2017, we set our eyes on rapid expansion and now operate a platform of hyperscale data centres across the APME region. With backing from our investors, including Blackstone, this is just the beginning…
Come join the A-Team at AirTrunk, where the cloud meets the ground.
Your Impact
As a Technical Services Manager (TSM), you will partner closely with the Senior Technical Services Manager (STSM) and Operations team to help deliver reliable, high-performance data centre operations. This role offers the opportunity to lead critical activities, build strong customer relationships, and contribute to a culture of safety, inclusion, and continuous improvement.
What you'll do
Take ownership of a defined site area or customer portfolio, managing operations and escalating priorities as needed
Plan, coordinate, and oversee preventive and reactive maintenance, ensuring change and incident processes are followed
Collaborate with Development teams on construction and installations, ensuring systems meet operational standards
Ensure compliance with SOPs, MOPs, EOPs, and regulatory requirements (safety, environmental, building, and industry accreditations)
Act as the primary operational contact for customers, including incident management and escalation
Support commissioning, service provisioning, minor projects, and ongoing performance and risk analysis
Participate in on-call incident response and conduct regular site inspections
What you'll bring
5+ years’ experience in data centres, facilities, engineering operations, or related fields
Ability to develop and review technical documentation (e.g. MOPs, RCA reports)
Experience managing vendors and coordinating service delivery
Familiarity with BMS, CMMS, and customer systems
Strong communication and collaboration skills
NV1 clearance (or ability to obtain)
A flexible, proactive mindset with a focus on continuous improvement
