Solution Engineer

At monday.com, we believe in transforming the way teams work together. Our Work Operating System (Work OS) empowers organisations to manage projects, workflows, and everyday tasks more efficiently. We are committed to delivering innovative solutions that drive productivity and collaboration across diverse industries.

We are seeking a highly skilled and motivated Senior Solution Engineer to join our Japan team based in Tokyo. In this role, you will act as a key technical advisor and product expert, providing strategic guidance to clients and ensuring they achieve maximum value from our platform. You will collaborate closely with sales, product, and customer success teams to drive customer engagement and support our growth in the region.

• 8+ years experience working in the SaaS [Software as a Service] space
• 4+ years experience working in Japan
• Strong understanding of project management, workflow automation, and collaboration tools.
• Excellent verbal and written communications skills in Japanese and English, with a focus on capturing requirements and use cases, developing a solution and articulating business value
• Excellent presentation and demonstration skills with a focus on storytelling
• Business process mapping skills
• Ability to work as part of a team to solve business and technical problems
• Experience of working across a range of industries and be able to understand the current landscape and typical challenges and opportunities.
• Proven track record of successfully managing customer relationships and driving technical sales processes.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Willingness to travel as needed.

Preferred Skills:

• Experience in a comparable solution engineering position, supporting the sales cycle in selling Work OS or other high value business solutions such as CRM, DevOps, ITIL or ITSM
• Bilingual proficiency in spoken and written English
• Technical understanding of SAAS solutions, architecture and modern business applications including integrations and APIs
• A broad understanding of Cloud Computing
• Experience in multi product solution selling to markets from small to medium up to enterprise.
• Business Analysis and Business case/ROI construction