About BDO
At BDO Australia, our why is ‘empowering people, realising possibilities’. One way we bring this to life is by hiring and developing exceptional talent, to deliver on our wide array of audit, tax and advisory services.
About the Role
The ServiceNow Developer is responsible for the strategic development, maintenance, and enhancement of the ServiceNow platform to support the organization’s business objectives.
Reporting to the Head of IT Operations & Service Delivery, this role ensures the platform is aligned with best practices and maximizes its capabilities, particularly in supporting ITIL processes such as Incident, Problem, Change, Request, Self Service, and Knowledge Management.
We are open to the successful candidate being based in any major Australian city (Brisbane, Melbourne or Sydney) and provide a hybrid working environment.
Key Responsibilities
The ServiceNow Developer will identify and implement opportunities to improve the platform across departments, manage the ServiceNow roadmap, and ensure alignment with business strategy and governance. The role involves overseeing technical governance, managing platform upgrades, collaborating with stakeholders and vendors, and working closely with the Cyber Security team to maintain a secure and effective platform.
Key Requirements
Tertiary qualification in IT or a related field
Certified ServiceNow System Administrator and Implementation Specialist
At least five years’ experience in ServiceNow development
Strong technical skills in JavaScript, HTML, CSS, Glide Scripting, and ServiceNow ITSM applications are required
Experience in Agile methodologies
Excellent problem-solving and communication abilities
Why BDO?
Working for BDO you will be part of a growing and market leading professional services firm.
Our national and global footprint provides our people with opportunities to work on interesting client engagements, across diverse industry sectors and services.
Our open and collaborative culture ensures access to Partners and professional mentors, to guide and accelerate your professional career, across a wide array of career pathways.
We provide our people with various health and wellbeing, social, financial, and professional development benefits to help realise what’s possible.
Participate in fitness challenges or take advantage of exclusive discounts to corporate health insurance, gym memberships and wellness facilities via our BWell program. Access benefits such as travel perks, retail discounts, free breakfast, employee referral rewards, study, and professional development support.
Our leave options cater to the unique needs of our people; and include enhanced family support, cultural and religious leave, and options to purchase additional leave. You can also give back and get involved in community initiatives via our BCaring program.
With a strong focus on learning and growth, we provide on the job training and formal development programs to help you succeed in your role and develop your skills and experience.
Our culture is underpinned by our core values (One, Bold, Human, Heart and Strive). We are proud to be recognised as an Inclusive Employer by the Diversity Council of Australia and an Employer of Choice by the Workplace Gender Equality Agency (WGEA).
