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Accenture

ServiceNow Architect

Posted 7 Hours Ago
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In-Office
Melbourne, Victoria, AUS
Senior level
In-Office
Melbourne, Victoria, AUS
Senior level
Design and architect ServiceNow solutions to support sales pursuits and complex program delivery. Lead client workshops, document business and technical requirements, produce solution designs, roadmaps and cost estimates, support presales activities, and transfer knowledge to delivery teams. Focus on ServiceNow modules such as ITSM, ITOM, CSM, HR and IRM.
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WHO WE ARE: 

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Find out more about us at www.accenture.com. 

 

THE WORK: 

As a ServiceNow Architect you will support the sales pursuit activities, integrated solution designs and complex program delivery for our clients.  

Role will be based in Wellington with hybrid working opportunity. 

  • Develop solutions for sales opportunity including value proposition, roadmaps, architecture, support offerings to win deals. 

  • Knowledge of business process and ServiceNow product to support development and expansion of solution to meet business strategy. 

  • Provide direction in applying technology to the client business. 

  • Facilitate client workshop, document business requirement, and develop a solution. 

  • Develop technical solution design with technical architects to create corresponding cost estimates. 

  • Support presales technical and functional activity for clients. 

  • Share knowledge to the delivery team to ensure smooth transfer from sales to delivery. 

 

 

HERE'S WHAT YOU’LL NEED: 

  • Ability to work creatively and analytically in a problem-solving environment 

  • Working experience as ServiceNow Architect with certified implementation specialistiaon 

  • Experience translating technical solution requirement to business requirement and customer outcomes. 

  • Experience in explaining complex topics clearly and concisely to business and clients. 

  • Expertise in one or more of the following ServiceNow applications:  

ITSM/ ITOM/ CSM/ HR/ IRM 

  • Projects may require security clearances requirement. 

 

DESIRED SKILLS & EXPERIENCE  

  • If you have ITSM or CSM exposure or experience would be advantageous 

  • Strong communication skills with the ability to break down complex scenarios and describe solutions to business and technical audiences 

  • ServiceNow Certifications 

DESIRED SKILLS & EXPERIENCE  

  • If you have ITSM or CSM exposure or experience would be advantageous 

  • Strong communication skills with the ability to break down complex scenarios and describe solutions to business and technical audiences 

  • ServiceNow Certifications 

Australia Working Rights

  • Australian Citizenship is mandatory for this role

  • Due to the security requirement of the role NV1 Security clearance is a requirement.

  • Candidates with Baseline clearance ready to move to NV1 Security level may be considered for the role.

  • #LI_GM  #LI-GM

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement for Australia:

At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work. 
As part of our talent strategy, we hire and develop people who have different backgrounds, different perspectives and different lived experiences. These differences ensure that we have and attract the cognitive diversity to deliver a variety of perspectives, observations and insights which are essential to drive the innovation needed to reinvent, and we hold our leaders accountable for ensuring we have the most innovative and talented people in our industry.

 
We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email 
[email protected] and cite the relevant Job Number, or contact us on +61 2 9005 5000.
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Accenture Melbourne, Victoria, AUS Office

Level 5/161 Collins Street, ,, Melbourne, Victoria , Australia, 3000

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