Design and deliver AI-enabled workflows across accounting, banking, and operations. Lead end-to-end discovery, prototyping, experimentation, and delivery. Collaborate with product, engineering, and data science to create intuitive, trustworthy AI experiences and shared design patterns, emphasizing responsible AI and quality.
We’re a leading business management solution with a core purpose: helping more businesses in Australia and New Zealand start, survive and succeed.
At MYOB, we believe what’s good for one business is good for all business—and for all of us. Whether you support them, work for them, or dream of building your own, when businesses run smoothly, everybody feels it. Owners, employees, customers, suppliers—even families. That’s why we’re here: to give every person in business the tools they need to focus on what really matters and do Big Things—whatever big looks like for them.
And for you? Joining MYOB means being part of that impact. It means using your skills to help businesses thrive, shaping the future of work, and growing alongside the people and communities we support. Because while we’re the business of software, we’re really in the business of people. And that makes MYOB Everyone’s Business.
About the role
We’re reimagining how MYOB’s services work when intelligence, automation, and human judgement come together. As a Senior Product Designer, AI Experiences, you’ll build AI-enabled workflows that help customers complete critical work with less effort. These workflows cover accounting, banking, and business operational tasks.
You’ll work end-to-end across discovery, experimentation, prototyping, and delivery, often in ambiguous problem spaces. Working closely with product managers, engineers, and data scientists, you’ll translate complex AI capabilities into experiences that feel intuitive, trustworthy, and genuinely useful.
This is a senior, hands-on role for a designer who brings strong design judgement to complex systems - balancing automation with transparency and control. You’ll help define how AI shows up in MYOB products, contribute to shared AI design patterns, and raise the bar for quality and responsibility in AI-led experiences across the design team.
The skills you'll need- Demonstrated experience designing and shipping AI-powered, automated, or data-driven products.
- Strong interaction design and systems thinking skills, particularly for complex or non-linear workflows.
- Experience working end-to-end:from discovery and experimentation through to delivery and iteration.
- Confidence collaborating with product, engineering, and data science to navigate trade-offs and constraints.
- Understanding of responsible AI principles, including transparency, user trust, and appropriate automation.
- Strong communication and facilitation skills, able to influence decisions through clear design thinking.
- Proficiency with Figma and design systems; experience working in Agile product teams.
- Curiosity for AI, automation, and emerging technologies, and how they reshape product experience.
- Tertiary qualification in UX design, HCI, cognitive science, psychology, or equivalent professional experience.
Our Culture & Benefits
At MYOB our values are at the heart of everything we do. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.
🎥 See what it's like to work at MYOB and what we're all about.
🟣Enjoy a flexible, hybrid workplace that brings balance to how you work, all of our centrally located offices come together for a number of in-person celebrations and social events
🟣Set up your home office with a little financial help from us, and take advantage of great corporate discounts and vouchers from top retailers
🟣Benefit from our partnership with Sonder, which supports the wellbeing of our team members
🟣Unlock your potential via in-house training and programs, LinkedIn Learning, conferences and study assistance
🟣Access to a variety of leave options available to support your wellbeing, including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, community leave, study leave, and more
🟣Join our communities, built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution
At MYOB, we’re all about embracing difference and backing people to be their true selves. We’re proud to be an equal opportunity employer and big believers that the best hires don’t just fit our culture — they add to it. That means bringing your unique contributions, lived experiences, and fresh perspective to the table.
Love the sound of MYOB and this role but don’t tick every single box in this ad? Apply anyway! Studies show that women and underrepresented groups often hold back if they don’t meet every requirement — but we want to hear from you.
We’re proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.
Similar Jobs
Artificial Intelligence • Hardware • Automation • Manufacturing
Lead end-to-end UX/UI design for complex, data-heavy desktop, web, and mobile applications. Define platform-level patterns for a plug-in ecosystem, produce wireframes/prototypes, run usability validation, collaborate with engineering and QA for accessible, high-quality implementations, and leverage AI-assisted workflows to accelerate design, prototyping, and handoff.
Top Skills:
Ai-Assisted ToolsFigmaGitHarmonic Design SystemJIRALinuxmacOSMiroWindows
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Serve as a trusted technical advisor to strategic customers, drive issue resolution and escalations, lead cross-functional efforts and product feedback, conduct health checks and trainings, manage renewal risk, and deliver quarterly onsite executive briefings to maximize platform value and customer security.
Top Skills:
CrowdstrikeEnterprise Web TechnologiesNetwork InfrastructureOperating SystemsSecurity Operations Center (Soc)
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Senior Lead, Australia Escalations Support oversees complaints resolution processes, leads a team, and ensures compliance with regulations while driving strategic outcomes for Square and Afterpay.
Top Skills:
Complaints Management SystemsRegulatory Compliance
What you need to know about the Melbourne Tech Scene
Home to 650 biotech companies, 10 major research institutes and nine universities, Melbourne is among one of the top cities for biotech. In fact, some of the greatest medical advancements were conceptualized and developed here, including Symex Lab's "lab-on-a-chip" solution that monitors hormones to predict ovulation for conception, and Denteric's vaccine for periodontal gum disease. Yet, the thousands of people working in the city's healthtech sector are just getting started, to say nothing of the tech advancements across all other sectors.
