Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
Client engagement and functional consulting
Lead and facilitate client workshops to gather, validate, and prioritize business requirements, including identifying high-value AI, Copilot, and agent scenarios
Translate business needs into functional designs aligned to Dynamics 365 CE best practices
Advise clients on process optimization using out-of-the-box Dynamics 365 CE capabilities, including Copilot, agent-assisted workflows, and AI-driven insights, minimizing unnecessary customization
Act as a trusted functional advisor to client stakeholders, confidently handling scope, expectations, and value trade-offs related to AI adoption
Support user adoption through strong functional storytelling, demos, and AI change enablement
Solution design and delivery
Own functional solution design across Dynamics 365 Sales, Customer Service, and Customer Insights
Produce high-quality functional artefacts including process flows, user stories, acceptance criteria, and configuration documentation
Collaborate with solution architects and developers to ensure functional intent is correctly implemented
Support data migration, integration design discussions, and testing strategy from a functional perspective
Lead or support user acceptance testing, including test scenario definition and defect triage
Delivery excellence and quality
Ensure solutions align to NTT DATA delivery standards and Microsoft Success by Design principles
Balance value, scope, effort, risk, and AI readiness when making functional recommendations
Contribute to on-time, on-budget delivery with high client satisfaction
Capability building and knowledge contribution
Mentor and coach consultants on CE functional consulting skills and behaviors
Contribute reusable assets, templates, and lessons learned to the CE practice knowledge base
Maintain currency with Dynamics 365 release waves, Copilot capabilities, and Power Platform enhancements
Actively apply learning from Microsoft guidance and real-world delivery back into practice improvement
Presales and business development support
Support presales activities including discovery workshops, solution shaping, and estimation
Contribute functional expertise to proposals, statements of work, and client presentations
Identify follow-on opportunities within active engagements and escalate appropriately
Represent NTT DATA’s CE capability professionally in client and Microsoft-facing interactions
Key Attributes:
Commercially aware and value-driven in solution design decisions
Confident facilitator and communicator, able to influence without authority
Pragmatic problem solver who balances best practice with client context
Proactive, accountable, and comfortable operating with minimal supervision
Collaborative team player who actively builds capability around them
Workplace type:
Hybrid WorkingAbout NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
NTT DATA Melbourne, Victoria, AUS Office
Melbourne, Australia
