The MS Engineer will monitor client infrastructure, identify and log incidents, and provide first line support including telephonic or chat assistance. Responsibilities include investigating incidents, ensuring service continuity, scheduling maintenance, and contributing to process improvements. The role requires a basic understanding of ITIL processes and some knowledge in network/security systems.

As a Managed Services Cross Technology Engineer (L1), you will provide first-line support for IT infrastructure, proactively manage incidents, and ensure operational continuity. Responsibilities include monitoring systems, troubleshooting incidents, and supporting service requests across multiple technology domains. You’ll also engage in maintenance activities and identify opportunities for process improvement.

This position involves leading large SAP transformations for strategic clients, engaging in the sales lifecycle from generation to closure, designing solutions that address client needs, and collaborating with internal and external partners to ensure successful implementation and integration of SAP products.

The Order & Billing Administrator supports National Sales teams by managing customer orders and invoices, processing billing requests, compiling reports, and overseeing documentation and training. Duties include problem-solving, liaising with clients, and maintaining effective communication to ensure a professional service delivery. The role requires analytical skills, attention to detail, and collaboration with various stakeholders.