Jobs at NTT DATA

Manages technology consulting service delivery, client engagements, enterprise technology assessments, roadmaps, business cases, and solution implementation. Leads and develops consulting teams, aligns IT strategies with business objectives, manages stakeholder expectations, improves processes, supports change management, and participates in client negotiations. The role also drives strategic planning, client value realization, performance improvement, and cost reduction across consulting engagements.

Leads the Support Services business in Australia, owning growth strategy, commercial readiness, renewals, offer positioning, SDIS market adoption, sales enablement, vendor coordination, and operational governance. The role aligns Sales, Delivery, Operations, Finance, Procurement, and Global Product teams to improve revenue, retention, margins, SLA performance, and market penetration. It also builds renewals capabilities, supports strategic bids and renewals, develops service packaging and pricing, and provides performance insights to senior leadership.

Advises clients on identifying, designing, implementing, and governing AI capabilities across Dynamics 365, Power Platform, SharePoint, and Microsoft 365. The consultant facilitates discovery workshops, translates business needs into AI-enabled solutions, configures Copilot and Copilot Studio, supports AI agents and automations, contributes to proofs of concept, and assists with customer engagement, demonstrations, governance, and pre-sales activities.

Lead LogicMonitor monitoring and observability platform uplift, remediation, automation, and standardization for complex enterprise clients. Deliver contractual outcomes supporting renewals, act as a senior escalation authority, manage client-specific requirements, mentor engineers, and ensure service continuity and onshore capability commitments.

Design, build, and optimize scalable cloud data platforms, pipelines, data models, lakehouses, and warehouses using Microsoft Azure and Fabric. Integrate cloud and on-premises sources, develop transformations with SQL, Spark, and Python, and implement governance, security, quality, CI/CD, and performance controls. Collaborate with architects, analysts, data scientists, and stakeholders to support analytics, reporting, AI, and machine learning initiatives.

Support the design, configuration, implementation, testing, integration, and enhancement of ServiceNow solutions across ITSM, HRSD, SPM, and ITOM. Participate in requirements workshops, solution documentation, stakeholder collaboration, defect resolution, deployments, and client support. The role involves enterprise transformation projects, platform administration, REST and SOAP integrations, IntegrationHub, MID Server, and ongoing process improvement.

Consulting role to identify, design and implement AI-enabled solutions across Dynamics 365, Power Platform, SharePoint and Microsoft 365. Lead AI strategy, run discovery workshops, design Copilot and generative-AI integrations, support PoCs and advise on AI governance and adoption alongside project teams.