Better begins here
Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The Role
We are looking for a motivated and capable Sales Executive to help deliver outstanding customer experience and drive sales in our fast-paced Event & Conferences Sales team.
As a Sales Executive, you will be responsible for managing a portfolio of clients, driving new sales, while delivering outstanding customer service, and implementing strategies to drive future revenue. You’ll work closely with clients, internal teams, and industry partners to create memorable experiences and achieve ambitious targets.
In this role, you’ll provide joyful experiences through your genuine care for guests.
As well as:
Provide exceptional customer service, respond promptly to inquiries, recommend solutions aligned with client objectives and budgets, and provide exceptional service throughout the event cycle.
Identify and pursue new business opportunities, strengthen existing relationships, and proactively work toward achieving targets and maximizing profitability.
Showcase and promote Crown’s venues and offerings through client meetings, site inspections, and attend trade events.
Maintain strong relationships with internal departments and suppliers, ensuring smooth communication and seamless customer experience.
Maintain in-depth knowledge of Crown properties for cross-selling opportunities, contribute to process improvements, and deliver tailored customer experiences.
About you
You'll bring the following
Proven experience in a similar role and a passion to build a long-term career within sales.
Ideally, experience in Sales or Event Management within hotels, event or venue operations.
Excellent communication, organisational skills, with strong attention to detail.
Proficiency in Microsoft Office and ability quickly learn new systems, including Hotel Property Management and Sales platforms.
A passion for delivering exceptional customer service and the ability to build rapport with clients and team members.
Ability to thrive under pressure in a fast-paced environment, think independently and problem solve.
What we offer you
A supportive team environment where collaboration and excellence are celebrated.
Opportunities for professional growth and development.
The chance to work in one of Australia’s most iconic hospitality and entertainment destinations.
Free staff meals and amazing discounts across restaurants & hotels
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
