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IDEXX

Product Manager

Posted 16 Days Ago
Be an Early Applicant
In-Office
Auckland
Mid level
In-Office
Auckland
Mid level
As a Product Manager at IDEXX, you will lead the development of veterinary software platforms, conduct market research, maintain a product backlog, and collaborate with teams to ensure successful product delivery.
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IDEXX is seeking a passionate Product Manager to drive the development of our latest software platforms, including Vello, designed to connect veterinary practices with their clients, the pet owners. As a Product Manager, you will have the opportunity to work on an exciting new platform central to the IDEXX software portfolio!

Our software business is undergoing a transformation. Initially a service for our diagnostic customers, IDEXX has always been customer-centric, adding value wherever possible. Software has evolved from being a part of the story to becoming its own narrative. We serve tens of thousands of practices worldwide with software that helps vets manage their practice, interpret diagnostic results, refer patients to specialty hospitals, and communicate with millions of pet owners. We are at the center of the work veterinarians do every day.

As a Vello Product Manager, you will lead the experience for our products and drive our appointments & booking scheduling.

Your responsibilities will include:

  • Conducting market and user research

  • Becoming the product expert and evangelist

  • Owning the business case

  • Maintaining a meticulously groomed backlog of well-scoped user stories

  • Driving sprint planning and refinement

  • Providing ongoing engineering support and serving as the point of contact

  • Proactively communicating internally and externally

  • Measuring and reporting on success

  • Managing dependencies with other teams and squads

In This Role, you will

  • Lead the ideation, technical development, and launch of innovative B2B and B2B2C veterinary software products.

  • Understand market and user needs, gather product requirements, collaborating with both internal and external stakeholders.

  • Develop, define, and execute product strategies and roadmaps, including business case justifications and cost/benefit analyses for product initiatives.

  • Collaborate with cross-functional teams, including engineering, marketing, and design, to deliver high-quality products on time.

What you need to succeed

  • Bachelor’s degree in business, Computer Science, Engineering, or a related field.

  • Proven experience as a Product Manager or similar role in product management, preferably in the B2B/B2C space.

  • Proven track record of managing all aspects of a successful product throughout its lifecycle.

  • Excellent written and verbal communication skills.

  • Strong problem-solving skills and willingness to roll up one's sleeves to get the job done.

  • Skilled at working effectively with cross-functional teams in a matrix organization.

Why IDEXX?

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. 
Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

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