Manager Media Operations and Governance

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.  

A fantastic opportunity has presented itself for a Manager Media Operations and Governance reporting to General Manager Media and External Communications.

A bit about your role

As the Manager, Media Operations & Governance, you will be the connective centre of the Media & External Communications team, bringing clarity, rhythm and alignment to how work is planned, delivered and measured. You will thoughtfully steward the team’s forward plan, ensuring campaigns, issues and proactive storytelling are coordinated through a single, integrated view that supports both pace and purpose. In doing so, you will create a sense of shared direction, helping teams feel connected and empowered to deliver their best work together.

You will nurture the systems and practices that enable seamless collaboration, from maintaining planning frameworks and workflows to guiding the cadence of coordination that keeps priorities visible and balanced. Alongside this, you will steward the team’s media and communications measurement framework, shaping insights that are clear, meaningful and grounded in impact. Your work will bring together data, narrative and context, helping leaders make confident, informed decisions while continually refining how the team shows up and succeeds.

With care for both detail and accessibility, you will also champion the broader Corporate Affairs function’s content and knowledge ecosystem, ensuring information is organised, current and easy to find. By making content more reusable and adaptable, you will support timely, consistent responses and storytelling across channels. At the same time, you will strengthen connections across Corporate Affairs, fostering alignment between teams and creating clarity in how workflows, so that collective effort feels cohesive, supported and purposeful.

A bit about you

You are a collaborative and thoughtful leader with an appreciation for how strong systems and relationships enable great communications. You bring a calm confidence to managing complexity, alongside a passion for how teams come together to deliver shared outcomes. You are comfortable working across multiple priorities, and you naturally create structure and clarity in ways that help others feel supported and focused.

Your approach is both strategic and practical, blending an understanding of governance, measurement and content management with a desire to make things simpler, more intuitive and easier to navigate. You are curious and insight-led, able to translate data into meaningful narratives that guide direction and inspire confidence. At the same time, you bring a close attention to detail, ensuring content, processes and systems are well maintained, accessible and fit for purpose.

Most importantly, you value connection and collaboration. You build trusted relationships across teams, listen deeply and create space for diverse perspectives, while guiding alignment and clarity where it matters most. With an inclusive style and a focus on shared success, you help bring people together in a way that strengthens both the work and the culture around it.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this is a permanent opportunity and applications for this role will close at midnight on the 25th of June.

To be eligible for this role, you must have full working rights in Australia.