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CHEP

Key Account Manager

Posted 4 Days Ago
Be an Early Applicant
2 Locations
Entry level
2 Locations
Entry level
The Key Account Manager at CHEP is responsible for managing key customer accounts, building strategic B2B relationships, driving business growth, and aligning sales strategies with operational needs to enhance customer satisfaction and market share.
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CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

  • Global, ASX-listed market leader in Supply Chain Solutions
  • One of the World’s most sustainable companies 
  • Supportive, diverse & collaborative team that wins together 
  • Build B2B relationships through strategic engagement and value-driven solutions

Are you a skilled Sales professional with a strong commercial mindset and the ability to negotiate high-value B2B deals?

Based in Victoria (Dandenong or Derrimut) under a Hybrid working arrangement, forming part of a supportive, values-driven team and reporting directly to the Senior Manager: Protein & Industrial, your role as Key Account Manager will be to drive growth, protect market share, and build strategic partnerships with key Protein & Industrial customers to achieve revenue and operational excellence.

Your Role:

Manage Key Customer Accounts:

  • Builds relationships with senior decision-makers (CEOs, Directors, and Operations Managers).
  • Understands customer needs and helps them find solutions using CHEP’s reusable packaging platforms (bins & boxes).
  • Ensures customer satisfaction by proactively solving problems and providing insights.

Drive Business Growth & Market Expansion:

  • Identifies new business opportunities within existing customers and potential new clients.
  • Defends against competitors by offering better solutions and building long-term agreements.
  • Develops and negotiates sales contracts and pricing structures to maximize value for both CHEP and the customer.

Manages Forecasting & Operations Alignment:

  • Works with logistics and operations teams to predict demand and ensure supply availability.
  • Understands seasonal fluctuations in customer demand (e.g., food production cycles).
  • Helps the business plan for capital investments and operational efficiency.

Leads Sales Strategy & Negotiations:

  • Develops pricing models and implements category management strategies.
  • Negotiates contracts with customers to lock in long-term partnerships and revenue growth.
  • Ensures that payment terms are met, disputes are resolved, and deals are well-documented.

What You’ll Need to Succeed:

  • Sales & Negotiation Skills – able to influence decision-makers and secure profitable deals.
  • Commercial Acumen – understanding how businesses operate and how financial decisions impact profitability.
  • Stakeholder Management – working with different teams (Finance, Sales, Operations, and Customers) to achieve the best outcomes.
  • Problem-Solving & Strategic Thinking – finding ways to help customers overcome challenges while benefiting CHEP.
  • Data Analysis & Forecasting – Using insights to predict demand, manage supply, and plan pricing strategies.

About CHEP, a Brambles company

As a market leader in supply chain equipment pooling, you’ll be working with a company that is changing the way goods get to market. CHEP continuously sets the industry standard and provides the latest innovations in reusable supply chain packaging and solutions. CHEP is an inherently sustainable business and helps our customers to achieve leaner, greener and safer supply chain logistics processes, to ensure that you’ll be working for the good of business and humanity every day.

CHEP Australia offers a range of employee benefits including a competitive salary, bonus opportunities, flexibility towards work: life balance, a supportive learning and development culture and a wide range of opportunities to assist you in achieving your career aspirations. CHEP Australia, as part of Brambles, is large enough to take you anywhere and small enough to make sure you get there. With a focus on career pyramids instead of ladders, we move our people up and across functions and companies to deepen their transferable skills and acquire broader business experience.

Benefits:

  • Work for an accredited Top Employer in Australia
  • Flexible working environment
  • Paid volunteer leave for those who wish to volunteer their services to a community organisation – 3 days per annum
  • Reward and Recognition Program to celebrate outstanding achievements of our people through a number of different delivery methods
  • Employee discounts with a range of partners
  • Up to 14 weeks of paid parental leave for primary care givers and 2 weeks of paid parental leave for secondary care givers
  • Unparalleled opportunities to advance and accelerate your career
  • Attractive options to purchase Brambles shares

Our team boasts a friendly and fun culture that celebrates successes, with award winning engagement and enablement, and results achieved through collective intelligence, collaboration and teamwork.

With a highly inclusive workplace rich in diversity, CHEP Australia celebrates the diversity of thought, backgrounds, style and working arrangements of our people to ensure that we reflect the communities and customers that we serve.

Join our team to be part of an international growth company with an advanced business model, solving complex supply chain problems for more than 300,000 companies around the world.

Interested? To apply please click the ‘Apply’ button now.

In order for your application to be considered, you will require full working rights in Australia. We are unable to offer sponsorship at this time.

#LI-CG1

Remote Type

Hybrid Remote

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].

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