Key Account Manager, ANZ (Based in Melbourne)
About the Role
This is an exceptional opportunity to join our Sales organisation as a Key Account Manager, ANZ based in Melbourne (Immediate Hire).
The Key Account Manager, ANZ reports to the Head of Sales, Australia & New Zealand. The incumbent is responsible for managing and developing a portfolio of key customer accounts to achieve agreed-upon sales targets and build strong, long-lasting relationships.
This role involves utilising high-impact relationship management skills to grow current customer accounts, understand their needs and present tailored solutions.
Key Responsibilities
This role will have the following accountabilities:
- Serve as the primary point of contact for a portfolio of key customer accounts, building and nurturing strong, long-term partnerships
- Collaborate with the team in developing tailored sales strategies, plans and targets for assigned account portfolio, aligning with customer goals and company objectives.
- Drive the execution of Sales & Account Management initiatives within the responsible area of the business, partnering with other Sales & Marketing teams and Customer Service to achieve revenue targets, ensure seamless service delivery and high customer satisfaction.
- Recognise and pursue upselling potential within the assigned accounts, working with key customers to understand their evolving needs and propose customised solutions.
- Lead in crafting and negotiating proposals and contracts that achieve customer expectations and align with the business’s capabilities.
- Generate and analyse sales reports to monitor performance, identify trends, and provide insights for strategic decision-making.
EHSQS
- Perform, Maintain and improve the EHSQS standard and requirements as set by the Company. Participate in the company’s EHSQS program including training, audit etc
About You
The successful candidate must be able to demonstrate the following competencies:
- Bachelor’s degree or equivalent experience in Food Science/Technology
- Strong understanding of the policies, objectives, operations and related activities within a Sales & Account Management role in Australia.
- Specialist understanding of the business-to-business sales process and broad food ingredient knowledge.
- Strong communication skills to persuade and influence assigned key accounts. The role needs to adapt styles, interpret and explain information to differing audiences from inside and outside the organisation who are not familiar with the subject matter.
- Ability to resolve customer issues that are complex or unusual, requiring original thought, research, new approaches and analytical techniques.
- Proven ability to significantly influence commercial outcomes through effective decision-making for assigned team.
Key Personal attributes
- Strong personality – able to build rapport with internal & external stakeholders
- Resilience and ability to work under tight pressure
About Us
Supported by our 160-year history of ingredient innovation, we partner with customers to provide consumers with healthier and tastier choices when they eat and drink. We are proud that millions of people around the world consume products containing our ingredients every day.
Through our expertise in sweetening, fortification, and texture, we develop ingredient solutions which reduce sugar, calories, and fat, add fibre and protein, and provide texture and stability in categories including beverages, dairy, bakery, snacks, soups, sauces, and dressings.
We have more than 3,300 employees working in around 58 locations in 39 countries, serving customers across 121 countries. Science, Solutions, Society is our brand promise and how we will achieve our purpose of Transforming Lives Through the Science of Food. By living our purpose, we believe we can successfully grow our business and have a positive impact on society. We live our purpose in three ways, by supporting healthy living, building thriving communities and caring for our planet.
Tate & Lyle is listed on the London Stock Exchange under the symbol TATE.L. American Depositary Receipts trade under TATYY. In the year to 31 March 2024, Tate & Lyle revenue from continuing operations totaled £1.65 billion. For more information, please visit www.tateandlyle.com or follow Tate & Lyle on LinkedIn, X (Twitter), Facebook or YouTube
In addition to standard health and wellness offerings, you will also enjoy:
- Competitive Base Salary
- 4 weeks of annual leave
- Superannuation
- Global 16-week (Equal Parental Leave)
- Flexible Working (when/where applicable)
- Membership in Employee Resource Groups
- Mental health & well-being support via Mental Health First Aiders and Employee Assistance Program
- Global bonus schemes
- Local volunteering opportunities (where applicable)
At Tate & Lyle, we are committed to all our employees being seen, heard, and valued, and thus, we value the contributions of people with unique backgrounds, identities, and experiences.
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Tate & Lyle is an equal opportunity employer, committed to the strength of an inclusive workforce.
