Insights Lead

Job Summary

Who We Are

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

What We Offer

Performance-related pay

Access to thousands of learning programs so you can level-up

Global presence across 22 countries; opportunities to work where we do business.

Purchased annual leave scheme

Additional Telstra day off

Additional 30% off Telstra products and services

Toolkit provided (laptop + mobile phone + plan paid for)

What You’ll Do

Telstra InfraCo - Operations & Asset Management oversees Telstra's operations and asset management functions.

About the role

As an Insights Lead, you will drive delivery of reporting, analytics and commercial outcomes across Design & Construct. As a senior member of the team, you will assist with managing a pipeline of work and providing delivery support where needed. You will work closely with a small team of analysts and broad portfolio of stakeholders.

Your responsibilities include

• Uplift and drive execution of data, reporting and analytics roadmap
• Establish and administrate governance practices across data, reporting and analytics
• Ensure alignment of day to day delivery against strategic priorities, key being data enablement and commercial outcomes
• Support junior team members across domains of stakeholder management, problem-solving, data analysis and story-telling

About You

Here’s how you’ll bring this role to life:

• Experience working in large and complex environments managing expectations with a diverse range of challenging stakeholders spread across a wide geography
• Excellent attention to detail and strong execution discipline, enabling incremental delivery of a large pipeline of highly varied work
• Demonstrated use of structured problem-solving and communication techniques in delivering transformation/change initiatives
• Experience developing compelling and effective metrics and targets in Power BI/Tableau/Qlik/equivalent
• Experience extracting, transforming and analysing data from a wide range of data sources using query languages e.g. SQL/Python to produce a compelling and actionable recommendation
• Experience establishing governance processes and artefacts over data/reporting assets
• Construction of large and complex models delivering commercial and/or forecasting outcomes

Not mandatory but highly regarded skills/experience:

• Domain/product knowledge across InfraCo and specifically D&C products
• Vendor/partner management
• Workforce/demand planning
• IDH/IDEAL/PACA/NFP/NIARC applications
• AI/ML techniques and implementation
• Low/no-code Data Wrangling tools e.g. KNIME
• Microsoft Power suite
• People leadership/coaching
• Commerce/Finance or STEM qualifications

We’re not just filling a role—we’re scouting for exceptional talent who can elevate our team and drive impact from day one.

If this opportunity sounds like a perfect fit for you, we'd encourage you to apply!

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. 
As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.
We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.
We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on [email protected] or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment