Digital Enablement Manager

Your role

At Allens, our business teams are also specialists in their field, using their unique knowledge and expertise to solve critical client and business challenges.

You'll be a part of our Innovation & Digital Solutions team based in Sydney or Melbourne, reporting to the Head of Innovation Services.  The Innovation Centre delivers program and projects aligned with Allens Digital & AI strategic priorities, with a key focus on empowering people to transform their teams and work practices.

Our operating model is evolving so this role deliberately spans both hands‑on delivery and longer‑term transformation. In the near term, you will be closely involved in the implementation and early adoption of high‑impact digital legal solutions supporting partners and lawyers through training, coaching and practical use. Over time, the focus shifts to driving sustainable adoption practices and value at scale, using data and insight to inform how digital and AI use is embedded into legal practice and enablement roles across the firm.

As a Digital Enablement Manager you will:

• Establish and lead a digital enablement community across the firm to share best practice, improve consistency, and support alignment in how digital and AI solutions are embedded into legal work.

• Partner closely with Practice Group Leaders, Solution Owners and Digital & AI Partners to embed digital and AI tools into day‑to‑day legal work

• Drive the adoption and effective use of digital solutions across legal practice to ensure measurable value from the firm’s digital investments

• Assume responsibility for developing and coordinating adoption plans for core digital practice solutions, collaborating with digital enablement roles to agree delivery approaches, success metrics and KPIs.

• Establish and maintain robust reporting frameworks to track usage, impact, and hours transformed through digital tools.

• Analyse success metrics and inform evidence‑based decisions on resourcing, pricing and workforce design, translating insights into clear commercial and operational recommendations for senior stakeholders and decision makers.

• Design and deliver user engagement, awareness and change initiatives to support sustained adoption, including providing expert guidance and coaching to partners, lawyers and project teams on digital adoption and change.

• Collaborate with SMEs and learning teams to shape and deliver digital capability uplift through training, coaching and just‑in‑time learning.

• Build strong cross‑practice and corporate services relationships, particularly with the Knowledge, Product Lab and Learning teams, to ensure consistent, scalable and sustainable digital enablement.

This is a permanent, full-time opportunity. At Allens we have a hybrid working structure, typically 60% in the office and 40% from home. We would be happy to discuss any other flexible working arrangements that best support you.

About you

You will have:

• Experience driving digital adoption, change and capability uplift in a legal or professional services environment

• Strong analytical and commercial judgement, with the ability to turn adoption data into actionable business insights

• Proven stakeholder engagement and influencing skills, including credibility with partners and senior leaders

• Experience designing and delivering learning and engagement programs that build practical digital capability

• A disciplined and organised approach, with the ability to manage competing priorities and deliver against agreed outcomes

• High proficiency with Microsoft 365 and experience using planning and reporting tools (e.g. Teams Planner, Jira, Confluence, Power BI)

• A collaborative mindset and the ability to work effectively across practice groups and corporate services teams

• A relevant tertiary qualification in law, technology, business or a related discipline (preferred)

• A desire to learn, grow, network, mentor others

Your development

In joining Allens, you will receive unparalleled learning and development opportunities. You will be challenged, supported and guided as you learn and develop, and will be encouraged to grow. We foster greatness, and will coach and support you to meet your goals and aspirations.

Our unique Career Deal allows you to take control of your career and provides a transparent approach to career development. Our international alliance with Linklaters means we are able to support secondments all over the world.

Our perks

Our benefits include:

• Financial: market competitive fixed remuneration, employee recruitment referral program, discounts at hundreds of suppliers including retail outlets, health and travel insurance, charity matched funding program.

• Health and wellbeing: fully subsidised gym memberships, annual flu vaccinations, skin checks, in-house snacks and catered meals, subsidised sporting and social activities, Employee Assistance Program including confidential counselling, wellbeing coaching and financial coaching for employees and their families.

• Flexibility: hybrid and flexible working arrangements to support you in your work and life commitments and passions, equipment to support working from home.

• Leave: ability to purchase additional annual leave, access to an enhanced, inclusive and flexible parental leave policy – 26 weeks paid parental leave with no minimum service for permanent employees and high quality executive coaching to support the transition.

• Recognition: team based recognition including social activities and contribution based recognition activities, and annual Allens Values Awards to nominate and recognise the incredible contributions of our people.

Allens is also proud to invest in our communities, giving you the opportunity to make a difference through our work on reconciliation, the environment and other social justice issues as well as our workplace giving and volunteering programs.

How to apply?

We'd love to hear from you so please click "apply now"! If you would like to find out more, please visit "This is Allens" or listen to our Allens Confidential podcast to hear real stories from real people about life at Allens. Alternatively, for a confidential discussion, please phone Priyanka Krishnan-D'Souza, Talent Acquisition Consultant on +61 3 9613 8835.

At Allens, our culture is made up of unique backgrounds and varying life experiences. We celebrate our people's differences across gender and gender identity, sexual orientation, age, ability, cultural backgrounds, First Nations communities, and family and caring arrangements. If you require adjustments to fully participate in our application process, please contact us at [email protected]. We encourage applicants from all backgrounds, so if you're excited about this role but your past experience doesn't align, please express your interest by emailing us at [email protected]. The right role for you might be just around the corner!