Credit Manager

Your role
 

At Allens, our business teams are specialists in their field, using their unique knowledge and expertise to solve critical client and business challenges.
 

You'll be a part of our Finance team, playing a key role in overseeing the collections team, providing support, and ensuring optimal cash collection. The role includes managing high-value collections while maintaining a small client ledger. You will also provide strategic support to the Head of Credit & Financial Operations and ensure effective implementation of escalation processes.

As a Credit Manager, you will:

• Supervise team activities including work allocation, coaching, training, and performance reviews of the Accounts Receivable and Credit Controller teams.

• Manage working capital processes (write-offs/downs, transfers).

• Develop a strong understanding of the Expert system including its reporting functionalities.

• Ensure adherence to firm’s collection protocols.

• Support strategic projects aimed at improving profitability/growth.

• Communicate effectively with stakeholders for process improvement buy-in.

• Work closely with Pricing & Practice Economics/Practice Support teams on new billing arrangements (e.g., e-billing/purchase orders).

• Collaborate across various departments providing expertise on credit/billing initiatives.
   

This is a permanent, full-time opportunity. Hybrid working (60% in the office) is how we work however flexibility matters at Allens, so if you are seeking hybrid working or are looking for flexibility in your work, we would be happy to discuss what arrangements would work best for you.

About you
 

You will have:

• Minimum two years' experience in a professional or financial services environment.

• Proven experience supervising teams including work allocation, training, workforce planning, and deadline management.

• Demonstrable knowledge of working capital processes.

• Proficient user of Microsoft Excel.

• eBilling knowledge will be highly regarded.

• Excellent verbal and written communication skills for effective stakeholder engagement.

• A formal qualification in Commerce or a business-related discipline is preferred.

Your development
 

In joining Allens, you will receive unparalleled learning and development opportunities. You will be challenged, supported and guided as you learn and develop, and will be encouraged to grow. We foster greatness, and will coach and support you to meet your goals and aspirations.

Our unique Career Deal allows you to take control of your career and provides a transparent approach to career development. Our international alliance with Linklaters means we are able to support secondments all over the world.

Our perks
 

Our benefits include:

• Financial: market competitive fixed remuneration, employee recruitment referral program, discounts at hundreds of suppliers including retail outlets, health and travel insurance, charity matched funding program.

• Health and wellbeing: fully subsidised gym memberships, annual flu vaccinations, skin checks, in-house snacks and catered meals, subsidised sporting and social activities, Employee Assistance Program including confidential counselling, wellbeing coaching and financial coaching for employees and their families and regular wellbeing sessions with our in-house consulting Psychologist.

• Flexibility: hybrid and flexible working arrangements to support you in your work and life commitments and passions, equipment to support working from home.

• Leave: ability to purchase additional annual leave, access to an enhanced, inclusive and flexible parental leave policy – 26 weeks paid parental leave with no minimum service for permanent employees and high-quality executive coaching to support the transition.

• Recognition: team-based recognition including social activities and contribution-based recognition activities, and annual Allens Values Awards to nominate and recognise the incredible contributions of our people.
   

Allens is also proud to invest in our communities, giving you the opportunity to make a difference through our work on reconciliation, the environment and other social justice issues as well as our workplace giving and volunteering programs.

How to apply?
 

We'd love to hear from you so please click "apply now"! If you would like to find out more, please visit "This is Allens" or listen to our Allens Confidential podcast to hear real stories from real people about life at Allens. Alternatively, for a confidential discussion, please phone Olivia Newport, Talent Acquisition Consultant on +61 2 9230 5848.

At Allens, our culture is made up of unique backgrounds and varying life experiences. We celebrate our people's differences across gender and gender identity, sexual orientation, age, ability, cultural backgrounds, First Nations communities, and family and caring arrangements. If you require adjustments to fully participate in our application process, please contact us at [email protected]. We encourage applicants from all backgrounds, so if you're excited about this role but your past experience doesn't align, please express your interest by emailing us at [email protected]. The right role for you might be just around the corner!