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carsales.com.au

Account Director

Posted 8 Days Ago
Be an Early Applicant
Hybrid
Melbourne, Victoria, AUS
Mid level
Hybrid
Melbourne, Victoria, AUS
Mid level
The Account Director is responsible for managing senior-level client relationships to drive revenue growth, executing sales strategies, and delivering tailored solutions to maximize ROI and enhance market leadership.
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Company Description

Are you ready to be a big part of something big? 

At carsales, we’re all about making buying and selling a great experience. Since 1997, we’ve been evolving with the new economy to help people choose how they move—today and tomorrow. 

When it comes to your career, we want to offer meaningful opportunities that empower you to make a lasting impact. But for that to happen, we strive to feel small - small enough to stay agile, learn across teams, and connect authentically with each other. 

With a vision to be the global leader in online vehicle marketplaces, we’re transforming how people buy and sell across the world. We discover new ideas and bring them to life. We continue to grow, and we continue to evolve, and we’re not afraid to take bold steps to get there.

The CIL team looks after “anything that isn’t cars” — including bikes, boats, caravans, trucks, construction and farm machinery and a wide range of adjacent industries. This role plays a critical part in managing key client relationships, driving portfolio growth, identifying new opportunities, and contributing to the ongoing success of the CIL business.

We embrace hybrid working combining the flexibility of remote work with the energy and connection of in-person collaboration. We champion flexibility and offer a range of policies and leave options to support your wellbeing. 

What’s on offer: 

  • Recognition as one of Australia’s Best Workplaces™ by Great Place to Work®, a Family Friendly Workplace, a WORK180 endorsed employer. 
  • A highly engaged, collaborative team where you’ll learn from exceptional talent. 
  • 24 weeks paid parental leave for primary caregivers, four weeks for secondary caregivers, and six weeks paid gender-affirming care leave. 
  • Regular hackathons, continuous learning opportunities, and wellbeing initiatives that support your mental, emotional, and physical health. 

Job Description

What you’ll be doing: 

The Account Director builds and grows strategic partnerships across OEMs, Enterprise clients, Aftermarket businesses, and key Dealer Groups. Reporting to the State Manager, this role focuses on senior‑level relationship management, delivering tailored solutions that drive revenue growth, maximise ROI, and position carsales as a trusted strategic partner across the full customer ecosystem.

You’ll leverage deep client insight and strong industry knowledge to deliver best‑practice advice, increase solution adoption across dealer networks, and strengthen carsales’ market leadership through enterprise‑level solution selling and thought leadership.

  • Manage a high‑value national portfolio of OEM, Enterprise, and Dealer Group accounts.
  • Develop and execute sales strategies to drive revenue growth and maximise product adoption.
  • Build and maintain senior, multi‑tier stakeholder relationships, acting as a trusted advisor and brand ambassador.
  • Identify and deliver strategic growth opportunities, ensuring seamless execution.
  • Present data‑driven insights including ROI, market trends, performance, and SWOT analysis.
  • Tailor account strategies aligned to each client’s business objectives.
  • Drive retention, renewals, expansions, and upsell opportunities.
  • Partner cross‑functionally to ensure aligned execution and strong client outcomes.
  • Maintain accurate pipeline, forecasting, and reporting in CRM systems.
  • Stay across industry trends and competitive dynamics to anticipate client needs.

Qualifications

What we are looking for:

  • Proven experience in enterprise or key account management, strategic sales, or business development, with a strong track record of exceeding growth targets.
  • Solid experience with digital solutions and digital media, with a clear solution‑selling mindset.
  • Exceptional ability to build and influence senior, multi‑level stakeholder relationships, including C‑suite, across OEMs, F&I, Aftermarket and large Dealer Groups.
  • Strong commercial acumen with confident negotiation and deal‑closing capability, balancing sales outcomes with long‑term relationships.
  • Clear and compelling written and verbal communication skills, including strong presentation ability.
  • A proactive problem‑solver with strong attention to detail, organisation, and follow‑through.
  • Tech‑savvy and quick to learn new systems, including CRM platforms such as Salesforce, with a good understanding of the media and advertising landscape.
  • Existing relationships within our key client verticals – including OEMs, F&I, Aftermarket, and large Dealer Groups – are highly valued.

Additional Information

A few other things we want to let you know about... 

  • As an equal opportunity employer, carsales welcomes applications from individuals of all backgrounds, identities, abilities, and life experiences. We are committed to fostering a diverse and inclusive workplace where everyone feels valued and supported. 
  • If you have a disability or require adjustments to participate fully in the recruitment process, please let us know - we’re here to support you. 
  • We understand the importance of work-life balance and offer flexible working arrangements, including part-time options. If you’d like to explore this, just ask during the process. 
  • We’re also a proud Circle Back Initiative employer, which means we commit to responding to every applicant. 
  • Successful candidates joining the carsales team will need to complete a National Police Record check and must have full-time Australian working rights. 

So come join us - because every role plays a vital part in our journey toward something big!

Top Skills

Crm Platforms Such As Salesforce
HQ

carsales.com.au Melbourne, Victoria, AUS Office

Melbourne, VIC, Australia

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