Jobs at Zendesk

As the AI Success Strategist at Zendesk, you will drive AI roadmap delivery, ensuring customer satisfaction and growth through strategic planning and execution of AI initiatives.

The role focuses on generating sales leads, engaging with prospects in the Commercial/Enterprise market, and managing a sales pipeline. Candidates should be motivated and eager to succeed in technology sales without requiring previous experience.

The Customer Success Manager will drive AI adoption, build strategic partnerships, manage customer relationships, and leverage data for insights to ensure customer success in a rapidly evolving market.

The Staff Software Engineer will lead architectural decisions for generative AI systems, design scalable inference systems, and mentor engineers while collaborating closely with product and design teams.

As a Senior Software Engineer on the Data Platform team, you will design infrastructure, ensure system reliability, and build compliance tools while contributing to the development lifecycle and tackling integration challenges.

The Senior SMB Account Executive will drive revenue through acquiring new customers and account expansion, manage relationships, and utilize data insights to enhance prospecting and retention strategies.

The Sales Operations Specialist will support Sales Development teams with data analysis, performance tracking, and AI strategy while managing reports and ensuring data quality.

The AI Sales Specialist Lead will drive AI product growth in the APAC region, managing a sales team and directly engaging with customers to achieve sales targets. Responsibilities include developing strategies, mentoring staff, and building customer relationships to enhance business outcomes.