Jobs at Zendesk

The Staff Software Engineer will lead architectural decisions for generative AI systems, design scalable inference systems, and mentor engineers while collaborating closely with product and design teams.

The Senior SMB Account Executive will drive revenue through acquiring new customers and account expansion, manage relationships, and utilize data insights to enhance prospecting and retention strategies.

The Corporate Account Executive will drive revenue growth by acquiring new customers, manage relationships, and utilize AI insights for sales strategies. Responsibilities include nurturing accounts, conducting sales cycles, and collaborating across teams to optimize customer engagement.

The Sales Operations Specialist will support Sales Development teams with data analysis, performance tracking, and AI strategy while managing reports and ensuring data quality.

The AI Sales Specialist Lead will drive AI product growth in the APAC region, managing a sales team and directly engaging with customers to achieve sales targets. Responsibilities include developing strategies, mentoring staff, and building customer relationships to enhance business outcomes.

As the AI Success Strategist at Zendesk, you will drive AI roadmap delivery, ensuring customer satisfaction and growth through strategic planning and execution of AI initiatives.

The role focuses on generating sales leads, engaging with prospects in the Commercial/Enterprise market, and managing a sales pipeline. Candidates should be motivated and eager to succeed in technology sales without requiring previous experience.

The role involves architecting a shared platform for AI-driven customer service solutions, ensuring reliability and extensibility while collaborating with cross-functional teams.