Jobs at Zendesk

Drive SMB revenue growth through new customer acquisition, account expansion, cross-selling, prospecting, and relationship management. Lead competitive SaaS sales cycles, present value propositions, negotiate and close deals, maintain pipeline accuracy in Salesforce, provide forecasts, exceed sales KPIs, and collaborate cross-functionally. The role requires managing multiple opportunities, developing territory plans, and nurturing customer relationships in a hybrid work environment.

The role focuses on generating sales leads, engaging with prospects in the Commercial/Enterprise market, and managing a sales pipeline. Candidates should be motivated and eager to succeed in technology sales without requiring previous experience.

Drive new customer acquisition and expansion across the mid-market Commercial segment in WA and SA. Build consultative relationships with VP and C-level stakeholders, explain AI-powered CX and EX solutions, develop territory plans, manage sales pipelines, and collaborate with solution engineering, marketing, customer success, and leadership to close complex B2B SaaS deals.