Jobs at Zendesk

The Senior SMB Account Executive will drive revenue through acquiring new customers and account expansion, manage relationships, and utilize data insights to enhance prospecting and retention strategies.

The Corporate Account Executive will drive revenue growth by acquiring new customers, manage relationships, and utilize AI insights for sales strategies. Responsibilities include nurturing accounts, conducting sales cycles, and collaborating across teams to optimize customer engagement.

As the AI Success Strategist at Zendesk, you will drive AI roadmap delivery, ensuring customer satisfaction and growth through strategic planning and execution of AI initiatives.

The role focuses on generating sales leads, engaging with prospects in the Commercial/Enterprise market, and managing a sales pipeline. Candidates should be motivated and eager to succeed in technology sales without requiring previous experience.

Lead and deliver global GTM training and bootcamps, coach sales managers and reps, partner with regional GTM leaders to tailor enablement, create sales collateral, track enablement impact, and apply AI tools to scale content and improve outcomes.

The role involves architecting a shared platform for AI-driven customer service solutions, ensuring reliability and extensibility while collaborating with cross-functional teams.