Teams at Zendesk

Drive revenue growth by acquiring new commercial customers and expanding existing accounts in New Zealand. Manage full sales cycle for SaaS solutions, build executive relationships, and lead complex, value-based deals. Maintain pipeline and forecasts, leverage data insights for prospecting and retention, and collaborate with internal teams to exceed quarterly and annual targets.

Own and lead the Action Platform product vision and roadmap, collaborating with engineering, design, sales, and customers. Translate internal and external requirements into scalable platform solutions, define OKRs and success metrics, and drive delivery of features, integrations, and performance improvements to support high-volume rule executions and customer-facing use cases.

The Senior SMB Account Executive will drive revenue through acquiring new customers and account expansion, manage relationships, and utilize data insights to enhance prospecting and retention strategies.