Jobs at Xero

Senior Search Engineer responsible for maintaining and scaling Xero’s global search platform, supporting hundreds of millions of documents with 99.9% uptime. The role includes contributing to a multi-year platform rebuild, developing search capabilities, collaborating on ingestion pipelines, reviewing code, leading projects, and partnering with engineering, product, and infrastructure teams. Experience with production search systems and strong software engineering fundamentals is required; data or AI tooling experience is advantageous.

Leads ML and platform engineering teams building scalable, production-grade machine learning infrastructure. Responsibilities include coaching engineers, guiding architecture and engineering trade-offs, improving MLOps maturity and observability, translating business goals into delivery plans, managing roadmaps, maintaining system health, and supporting production incidents through code review, debugging, or hands-on development. The role supports AI products including conversational GenAI, automated bank reconciliation, document capture, and cash-flow forecasting.

The Engineering Manager will lead software delivery teams, champion AI workflows, resolve technical challenges, and enhance engineering practices to meet business goals.

Design, build, and operate customer-facing front-end experiences for xero.com and signup journeys. Own end-to-end initiatives across front-end and back-end, improve performance, accessibility, and Core Web Vitals, deploy A/B experiments, mentor engineers, and collaborate with product, design, growth, and platform teams to integrate services and CMS.

Lead technical initiatives to enhance engineering excellence, mentor teams, simplify challenges, and advocate for cloud-native architectures and DevOps practices.

Lead APAC payroll operations for Australia, New Zealand, and Asia; ensure compliance with local legislation; stabilize Ramco payroll; drive automation and Workday integrations; coach payroll leaders; partner with Finance and People; improve documentation and governance.

Support Xero's Payments business in legal compliance, providing regulatory advice for product innovation and managing payments capabilities. Collaborate with multiple teams to ensure compliance with AFSL and AML obligations, and build relationships with stakeholders.

Lead a distributed data engineering team to design, build, and maintain core data models and real-time data flows on an AWS/Snowflake platform. Balance strategic architecture and hands-on delivery, manage risks and dependencies, establish SLOs and DataOps practices, and coach senior engineers to improve platform quality and performance.

Lead product strategy for core cloud platform capabilities, manage and mentor product managers, drive architectural transformations (agent-first platform, multi-region cloud), modernise databases to managed cloud services, define customer journeys, and collaborate with cross-functional stakeholders to prioritise and deliver scalable infrastructure features.

As a Senior Engineer, you'll develop AI workflows, lead delivery of AI agents, and integrate systems while collaborating with business teams to automate processes.

Provide expert HR advice and manage a caseload of performance matters (including PIPs and disciplinary processes) across NZ and Australia. Draft and quality-check performance documentation, coach people leaders on performance conversations, and use case insights to spot trends and recommend proactive interventions.

Senior mobile engineer for the Xero Accounting App delivering high-velocity, scalable, secure mobile features. Lead technical design, use AI to improve productivity, maintain system health, automate operations, participate in incident response, and mentor teammates to uphold engineering excellence.

The Principal Software Engineer will lead mobile application development, bridge technical and product strategies, and ensure engineering excellence at Xero.

Serve as first point of contact for small business owners, bookkeepers, and accountants via phone, email, and chat. Use accounting fundamentals and Salesforce to resolve issues, run proactive outreach campaigns, escalate when needed, and help customers get more value from Xero. Meet quality and turnaround targets and complete an initial in-office training period.

Lead and build Xero's first-line financial services risk and compliance operations, covering sanctions screening, KYB/KYC, AML/CTF, transaction monitoring, and payments. Establish operating standards, tooling, governance, partner oversight, and cross-functional partnerships to ensure regulatory readiness and scalable operations.

Lead long-term technical direction and architecture for Product Platform Engineering. Modernize and decouple a legacy accounting monolith into resilient APIs and microservices, drive platform reliability and scalability, establish engineering principles and guardrails for AI-native and autonomous workflows, and align senior stakeholders around architectural strategy.

Serve as the primary people analytics partner to HR leadership, building a trusted suite of workforce dashboards and scorecards, defining KPI metrics and guardrails, embedding people metrics into planning and forecasting, improving HR data literacy and self-service, and translating complex people data into actionable recommendations.

Act as a trusted technical advisor to accounting practice partners: lead technical discovery and solution scoping, deliver tailored product demonstrations, guide cloud migrations and workflow mapping, support partners through adoption and provide technical pre-sales assistance to overcome operational objections.

Advise accounting firms on adopting Xero and cloud accounting workflows. Build trusted relationships, consult on digital transformation, identify practice needs, and drive partner outcomes while working autonomously across a territory. Leverage accounting expertise to guide efficiency improvements and adopt fintech solutions, with strong growth and compensation potential.

Lead and deliver impactful mobile workflows for the Xero Accounting App while ensuring system health and efficiency through continuous improvement and automation practices.