Jobs at Xero

Design, build, and operate an internal AI skills marketplace and distribution platform. Own end-to-end delivery from experimentation to production, create runbooks, monitoring, rollback plans, and provide guidance on authoring agent skills while collaborating with vendors and engineering teams.

Lead design and implementation of large-scale distributed production systems powering generative AI features. Own architecture, mentor engineers, manage technical debt, operationalize ML/LLM models, and collaborate with scientists to productionize research using Python, SQL, Spark/Dask, AWS, and Kubernetes.

Lead Xero's shared Data Engineering function to execute data and platform strategy, deliver reliable self-service and AI-first data platforms, embed governance-by-design, improve observability and operational health, grow senior leadership, and enable domain teams through reusable platforms, patterns and guardrails.

Provide company secretarial support and corporate governance advice for a publicly listed tech company. Support ASX/SGX listing compliance, continuous disclosure, routine lodgements, and annual corporate actions. Assist board and subsidiary governance, prepare board packs and minutes, manage corporate records, capital flows and officeholder changes, and advise on governance best practice and process improvement across global subsidiaries.

Lead end-to-end data science projects for Payroll: frame problems, build experiments, productionise ML models, measure AI product outcomes, and mentor junior scientists. Work cross-functionally with product, engineering and design to improve conversion, retention and product outcomes using modern data stacks and AI automation.

Lead end-to-end data science roadmaps for a product domain: define metrics, drive experimentation, productionise decision models, shape AI-driven analytics, build reusable assets, mentor data scientists, and advise senior stakeholders.

Build internal tooling and platform improvements for database reliability. Split time between software engineering and database operations: monitoring, observability, performance tuning, incident response, migration to RDS/Postgres, and automating fleet management to improve resilience and developer efficiency.

Lead engineering team to modernize C#/.NET and React codebases, design scalable distributed systems on cloud (AWS), integrate agentic AI/LLMs into workflows and products, improve CI/CD, reliability and incident response, mentor engineers, and drive cross-functional technical strategy.

Lead web strategy to align marketing and product goals, translating design into technical requirements, prioritizing web backlog, optimizing user journeys via analytics/CRO, evolving CMS and component libraries, conducting design QA, and coordinating cross-functional delivery with engineering and product.

Provide multi-channel customer support and proactive outreach to small business customers and accountants, resolving queries with empathy, using Salesforce and modern tools including Generative AI, meeting service levels and quality targets in a hybrid, shift-based schedule.

Provide frontline support to small business owners, bookkeepers, and accountants via phone, email, and chat. Use accounting fundamentals to resolve queries, perform proactive outreach, and escalate when needed. Help customers realize Xero's value, meet quality and turnaround targets, and collaborate across teams to improve service.

As an Engineering Manager, lead a team to enhance Xero's front end using modern technologies, focusing on team development and product delivery excellence.

The Engineering Manager will lead software delivery teams, champion AI workflows, resolve technical challenges, and enhance engineering practices to meet business goals.

Design and deliver forecasting, planning and performance models for Finance and G&A. Build end-to-end data science solutions, embed models into business rhythms, mentor peers, and translate complex analysis into actionable insights for non-technical stakeholders.

Lead technical initiatives to enhance engineering excellence, mentor teams, simplify challenges, and advocate for cloud-native architectures and DevOps practices.

Lead APAC payroll operations for Australia, New Zealand, and Asia; ensure compliance with local legislation; stabilize Ramco payroll; drive automation and Workday integrations; coach payroll leaders; partner with Finance and People; improve documentation and governance.

Support Xero's Payments business in legal compliance, providing regulatory advice for product innovation and managing payments capabilities. Collaborate with multiple teams to ensure compliance with AFSL and AML obligations, and build relationships with stakeholders.

Lead product strategy for core cloud platform capabilities, manage and mentor product managers, drive architectural transformations (agent-first platform, multi-region cloud), modernise databases to managed cloud services, define customer journeys, and collaborate with cross-functional stakeholders to prioritise and deliver scalable infrastructure features.

The role involves managing the full recruitment lifecycle for tech and engineering positions, collaborating with stakeholders, and utilizing data-driven insights to optimize hiring processes. Emphasizes building candidate pipelines and enhancing the candidate experience.

As a Senior Engineer, you'll develop AI workflows, lead delivery of AI agents, and integrate systems while collaborating with business teams to automate processes.