Teams at Toll Group

Supports Toll Group’s Growth Solutions team by translating customer and business needs into logistics solutions. Responsibilities include facilitating workshops, gathering requirements, mapping current and future processes, analyzing operational data, designing warehouse and capacity improvements, developing cost and productivity models, and contributing to tenders, implementations, and benefits tracking. The role requires strong Excel skills, developing logistics knowledge, quantitative problem-solving ability, interstate travel, and collaboration across multiple sites.

Leads a national innovation, continuous improvement, and operational excellence portfolio across Defence logistics warehousing. The role develops business cases, roadmaps, governance frameworks, and standardised processes; drives automation, technology adoption, facility optimisation, and data-informed decisions; manages the material handling equipment portfolio; and partners with Defence and operational stakeholders to improve safety, compliance, readiness, efficiency, and performance.

Manage end-to-end relocation cases for Australian Defence Force members and their families. Serve as the primary contact, explain service scope and relocation processes, administer Defence relocation policies and entitlements, ensure compliance with client requirements, resolve escalations, and respond to telephone and email enquiries. The role requires strong communication, attention to detail, policy interpretation, time management, and proficiency with Microsoft applications.