Jobs at REA Group

Lead a multidisciplinary engineering team building next-generation conversational and semantic search capabilities. Drive technical direction, delivery, operational excellence, LLM integration, evaluation-driven development, and cross-functional collaboration to scale AI-powered search systems.

Lead operational risk and compliance activities for CampaignAgent, implementing risk frameworks, managing Australian Credit Licence obligations, handling dispute resolution, facilitating risk workshops, assessing regulatory change, overseeing risk events and control testing, coordinating governance and committee reporting, and supporting audits and assurance activities.

Lead and modernize REA's cyber GRC by implementing a GRC platform, automating compliance evidence collection, redesigning third-party risk, defining metrics and reporting, leading distributed teams, and advising senior leaders on cyber risk and standards (ISO 27001, PCI-DSS, SOC 2, NIST CSF).

Implement and manage digital tagging and analytics across web and app platforms. Define and translate data layer schemas, implement tagging via Tealium or similar TMS and custom JavaScript, debug data quality, collaborate with product/tech/analytics teams, and ensure privacy-compliant, AI/ML-ready event capture and automation opportunities.

Design, build, and maintain data pipelines and core customer datasets to consolidate legacy systems into a unified customer profile. Collaborate with data engineers, analysts, and cross-functional squads to ensure data accuracy, remediation, and enable personalization and ML capabilities. Work in a small, dynamic team operating within a hybrid Melbourne-based environment.

Lead engineering for Data & AI within Financial Services, shaping strategy, building scalable data platforms, ensuring operational excellence, governance and responsible AI adoption. Partner with Product and Architecture, hire and grow leaders, coordinate multi-team delivery and support cross-functional programs.

Lead and deliver scalable Salesforce and AWS integrations, drive technical strategy, maintain engineering quality (CI/CD, testing, security), mentor engineers, and support cross-team collaboration to meet product roadmap objectives.

Lead REA Group's federal and state government relations and stakeholder engagement, combining policy, advocacy and strategic communications. Build senior relationships with ministers, regulators and industry bodies, develop proactive government affairs and advocacy strategies, draft submissions and briefings, advise the Executive on political and regulatory risk, support issues and crisis management, and collaborate across Product, Customer and Financial Services to align external communications with commercial priorities. Leverage AI tools to improve engagement and contribute to Corporate Affairs strategy to protect and elevate REA's reputation.

Investigate and respond to fraud and privacy incidents, manage governance processes and incoming enquiries, escalate risks to Risk/Legal/Security, and collaborate with stakeholders to protect customers and improve controls while delivering excellent customer interactions.

Design, build and maintain data pipelines, models and APIs across ingestion, transformation and consumption. Lead technical design and architecture, resolve data quality and performance issues, support production with monitoring and automation, and mentor engineers. Work with Airflow/Breeze, BigQuery, Kafka, TypeScript/Node or Python, and cloud/DevOps tooling to deliver reliable, scalable property data platforms and APIs.

Operate and optimise Workday and connected people platforms: configure modules, business processes, security, reporting and data loads; manage incidents, releases, testing and integrations; partner with stakeholders to deliver system improvements, automation and AI-enabled features that improve data quality and employee experience.

Lead architecture and delivery of scalable data solutions across squads. Design and optimise ETL/ELT workflows, mentor engineers, collaborate with data scientists and stakeholders, drive data modelling, orchestration, governance and strategic roadmap for the data platform.

Lead and support Customer Support leaders to deliver operational excellence across onboarding, fulfillment, support and payments. Drive metrics-driven performance, forecasting, capacity planning, process improvement, stakeholder collaboration and change initiatives to improve customer experience and scalable growth.

Manage, optimise and report on paid media campaigns across search, social, video, native and app channels. Support campaign budgeting, tracking/tag implementation, audience segmentation, and test-and-learn frameworks. Collaborate with stakeholders and analytics teams to improve performance and drive brand and product adoption.

Lead strategic customer success for Realtair's Tier 1/2 enterprise customers: build executive relationships, drive adoption, retention and commercial growth, develop Success Plans, run executive reviews, mentor CSM team members, use customer health metrics to proactively manage risk and identify expansion opportunities while influencing product and cross-functional improvements.

Lead brand and audience strategy for REA Group consumer brands, delivering end-to-end campaign planning, creative development, GTM for products, media and budget oversight, measurement and insights (brand tracking, MMM), sponsorship activation, and cross-functional stakeholder and agency management.

Lead a cloud engineering squad (Polaris) to deliver cost-efficient, compliant cloud operations. Drive roadmap delivery, maintain engineering and operational quality, grow a high-performing team through coaching and recruitment, and deliver automation, guidance and custodianship across platform services.

Lead and shape solution architecture across the Listings portfolio, stay hands-on with prototypes and critical code, align technical strategy across multiple squads, drive modernization and resilient platform solutions, participate in product discovery, and mentor senior engineers to elevate engineering practices and system health.

Lead and elevate UX research across Financial Services products by conducting complex qualitative and mixed-method studies, coaching designers, shaping product strategy, synthesising cross-squad insights, and contributing to shared research infrastructure to inform prioritisation and business decisions.