The Account Consultant manages customer relationships, identifies growth opportunities, drives product usage, and collaborates with the sales team to achieve revenue goals.

As an Associate Software Engineer, you will develop and maintain web applications, implement features, and collaborate in an agile environment.

Serve as the front-line customer contact to resolve issues via phone, email and web chat; use systems like Zendesk, Slack and Salesforce; multitask in a fast-paced environment; communicate across the organisation to influence outcomes; drive continuous improvement and provide feedback to enhance products and customer experience.

Work with product, design, marketing and tech stakeholders to implement SEO strategies that grow organic search audience and market share. Focus on technical, on-page and off-site SEO, performance analysis, risk mitigation and cross-team delivery.

Design, build, and maintain data pipelines and APIs, lead technical discussions, resolve data quality issues, and mentor engineers.