Jobs at Probe CX

The Operations Manager oversees daily operations, ensures service delivery, manages Team Leaders, drives performance, and enhances customer experience.

As a Salesforce Technical Consultant, you'll design, develop, and support Salesforce solutions, ensuring quality delivery while collaborating with team members on various technical aspects.

The Salesforce Functional Consultant will gather requirements, configure Salesforce solutions, and support testing and delivery with clients, ensuring business needs are met.

As a B2B Customer Specialist, you will manage customer portfolios for an automotive brand, handling orders, sales, complaints, and onsite visits to clients while ensuring customer satisfaction and maintaining relationships.

As a Senior Contact Centre Analyst, you will manage reporting functions, build SQL queries, and present performance insights to leadership, supporting data-driven decisions.

Handle inbound customer service calls and warm outbound calls to Honda owners; perform data cleansing, case management, and email communication while following compliance standards and delivering excellent customer experiences.