Jobs at Contour Education

Build and lead Contour’s national partnership ecosystem across universities, schools, community organisations, and regional markets. Own partnership strategy, partner-sourced enrolment targets, agreements, renewals, pipeline tracking, and channel performance. Develop scalable programs for QLD, NSW, multicultural communities, and regional schools while coordinating Sales, Marketing, Academics, and Product. The role requires building partnerships from scratch, managing cross-functional teams, demonstrating commercial returns, and expanding access to Contour’s education services.

Lead Contour’s organisation-wide learning framework, own onboarding and career pathways, and run the Contour Leadership Academy. Coach Team Leaders, deliver facilitation and Predictive Index debriefs, use engagement data to target capability gaps, and recruit and develop a junior coaching team as the program scales.

Own Contour’s multi-entity finance function below the CFO, leading month-end and year-end close, executive reporting, audit readiness, cashflow forecasting, compliance, controls, and working capital management. Lead entity integrations, finance process automation, AI adoption, dashboards, and ERP or BI implementations. Manage and develop Finance Analysts and a Junior Accountant while partnering with operational and executive leaders to support national growth.

Own and improve the Mathematics, English, and Writing curriculum for Victorian selective-entry and scholarship exams. Responsibilities include mapping exam requirements, developing and auditing learning resources, creating diagnostics and mock exams, analyzing student performance and feedback, applying educational research, using AI to build and quality-check materials, and teaching at least one class. The role requires rapid resource delivery for a November launch and collaboration with program leadership.

Own high-value and high-risk family relationships from onboarding through outcomes. Lead difficult retention, renewal, and save conversations; create success plans, monitor student progress, identify risks, and drive early intervention. Support newer team members through coaching and shared best practices, gather feedback, identify additional opportunities, and generate referrals. The role is Melbourne-based across Glen Waverley and CBD campuses with hybrid working.

Handle complex customer escalations across phone, email, and SMS; resolve scheduling and billing issues; track requests through closure; maintain accurate family records; and identify process improvements. The role requires strong communication, composure, organisation, and judgment, plus familiarity with HubSpot and AI tools. Work involves shifts between 9am and 9pm, including some evenings and weekends, across Melbourne campuses with hybrid flexibility.

As a Sales Representative, you will engage with prospective students and parents, manage inquiries, drive enrollments, and meet sales targets while providing insights to improve processes.