Jobs at AustralianSuper

Leads product design strategy across multiple products and member journeys, manages and develops Product Designers, establishes design standards and systems, and partners with Product, Engineering, CX, Brand, and business stakeholders. The role champions accessible, compliant, consistent, research-led, and member-centred experiences while improving design processes and delivery practices at scale.

Supports second-line risk oversight for AustralianSuper’s Member Domain. Responsibilities include analyzing risk-system data, conducting control testing, reviewing GRC activities, assessing regulatory changes and obligations, monitoring operational and compliance risks, and preparing insights for reporting and decision-making. The role partners with first-line risk teams and provides advice, challenge, and recommendations on control design, effectiveness, and risk management practices during a six-month contract.

Lead AustralianSuper’s third-party security assurance program by assessing control effectiveness, reviewing assurance evidence, identifying risks and remediation priorities, facilitating workshops, tracking improvements, and reporting insights to senior stakeholders. The role requires strong knowledge of financial-sector security requirements, especially CPS 234, along with the ability to influence external partners and translate technical risks into practical business recommendations.

Provides institutional portfolio risk analysis, modelling, stress testing, scenario analysis, reporting and decision support across investment options and building blocks. Maintains risk models, data, assumptions and documentation; evaluates portfolio construction, exposures, constraints and risk-return trade-offs; identifies model limitations and supports governance, auditability and senior investment decision-making. Collaborates with asset allocation, implementation, asset-class and risk teams on portfolio oversight and improvements to risk systems and processes.

Design and deliver scalable data pipelines, models, and reusable solutions using Microsoft Fabric and Azure technologies. Apply AI, automation, DevOps, security, privacy, governance, and data-quality practices to large enterprise datasets. Partner with stakeholders to define requirements, manage delivery risks, and produce reliable data solutions. Provide technical leadership, coach engineers, and advance data engineering standards and practices.

Leads AustralianSuper’s Corporate Affairs intelligence capability, using reputation, stakeholder, media, social, campaign, and content data to generate strategic insights. Develops reporting frameworks, performance measures, early-warning indicators, risk thresholds, and a Generative Engine Optimisation strategy. Monitors AI-search visibility, supports campaign planning, informs communications strategy, manages service-provider relationships, and maintains relevant policies and controls.

Supports front-of-house operations for the Melbourne office by greeting visitors, preparing meeting rooms, coordinating meetings and catering, managing expenses and correspondence, liaising with vendors, procuring stationery, and assisting colleagues with office logistics and travel arrangements.

Manages risk-based internal audits across financial services and superannuation operations. Responsibilities include developing audit plans, conducting compliance, financial, and operational audits, evaluating risk and controls, preparing reports, tracking remediation actions, supporting regulatory compliance, and improving internal audit processes and reporting.

Leads Member Resolutions operations, including governance, continuous improvement, regulatory responses, change enablement, business planning, and performance management. Manages a team and supports leadership forums, risk management, operational resilience, and organizational capacity. The role requires experience in regulated environments, policy and process governance, regulatory coordination, change delivery, Product Owner practices, backlog management, and executive governance support. RG146 certification or the ability to obtain it is required.

Manage investment cost ratio calculations and regulatory reporting across investment options. Apply ASIC Regulatory Guide 97, support regulatory change, improve reporting controls, coordinate insurance renewals, and own CPS 190 Recovery and Exit Planning activities. Use Power BI and analytics to identify inconsistencies, provide insights, and explore automation and AI solutions. Engage stakeholders, auditors, regulators, brokers, advisers, and governance committees.

Investigate fraud, scams, identity crime, account misuse and other financial crime risks. Review identity verification outcomes and monitoring alerts, analyze member and transaction data, assess risk, apply safeguards, document decisions, escalate complex matters, and identify control improvements. The role operates within a regulated environment and requires sound judgment, strong analytical skills, and effective communication.

Provide high-quality administrative support to the Chief Financial Officer and Finance leadership team. Manage executive calendars, meetings, travel, invoices, purchase orders, credit cards, reconciliations, communications, presentations, board papers, events, and administrative processes. Handle confidential information, coordinate competing priorities, build stakeholder relationships, and improve sustainable administrative workflows across the Finance function.

Leads technology risk and controls assurance across Technology, Digital and Data. Coordinates control testing, evaluates design and operating effectiveness, identifies deficiencies, supports remediation, analyzes GRC trends, and reports findings to technology leaders and governance forums. Partners with risk, assurance, and control owners to strengthen risk practices and translate regulatory requirements into improved controls.

Design, build, test, deploy, and support production-grade enterprise AI and agentic solutions using Python, .NET/C#, and Azure. Develop AI agents, RAG capabilities, orchestration workflows, APIs, and enterprise integrations, while applying security, privacy, governance, observability, resilience, and responsible AI practices. Senior engineers own technical outcomes, influence solution design, and mentor colleagues.

Handles phone-based member complaints, resolves non-complex administration complaints, triages and allocates cases, and escalates complex or sensitive matters. The role ensures compliance with regulatory and fund requirements, identifies service and process improvements, and collaborates with internal teams and external stakeholders to improve member outcomes.

Supports enterprise compliance by triaging regulatory obligations, assessing applicability and impact, assigning ownership, monitoring obligation management, maintaining the GRC obligations register, producing dashboards and insights, and managing regulatory content providers. The role also helps business domains understand compliance requirements, promotes strong risk culture, and supports process improvements across AustralianSuper.

Manage product activities across superannuation and retirement products, including regulatory reporting, governance, product reviews, metrics, disclosure due diligence, data sourcing, and product development initiatives. The role coordinates stakeholders, supports compliance with legislative and risk requirements, maintains governance processes, and provides product expertise to projects and senior leaders.

Leads implementation of third-party technology solutions across an enterprise environment. Coordinates suppliers, technology teams, business stakeholders, integrations, testing, access, data flows, risks, dependencies, readiness assessments, operational acceptance, knowledge transfer, and transition to business-as-usual operations. The role also manages stakeholder reporting, change impacts, service continuity, implementation checkpoints, go/no-go decisions, and post-implementation reviews.

Leads operational resilience across Member Operations, including critical operations assessments, CPS 230 compliance, resilience metrics, recovery testing, incident reviews, scenario exercises, supplier risk management, and remediation tracking. Partners with Risk, Technology, Data, Business Continuity, Disaster Recovery, Vendor Management, and service providers while leading a high-performing team and strengthening organizational response to disruption.

Lead second-line enterprise risk and compliance activities across Group Risk, including policy reviews, risk assessments, controls testing, monitoring, assurance, incident management, and risk reporting. Support risk transformation initiatives, embed revised frameworks and obligations management, prepare Power BI reports for senior governance forums, conduct workshops, and influence stakeholders across accountability lines. The role also supports regulatory interpretation, continuous improvement, and business-as-usual risk activities through December 2027.