Teams at AustralianSuper

Senior Business Analyst on a 12-month contract to gather and validate functional and non-functional requirements, map current and future processes, manage risks/dependencies, support business case and RFP activities, drive process improvements, support change integration, and engage stakeholders to deliver data privacy management enhancements.

Support day-to-day adviser operations across processes, systems and data. Manage fee batch processing, adviser onboarding, licensee movements and third-party authorities. Maintain CRM and core system records, resolve issues, support system changes, testing and reporting, and engage stakeholders to improve tools and member experience.

Lead end-to-end design of complex member experiences on a 12-month contract: drive discovery and research, define problems, produce build-ready UX/UI, partner with Product and Engineering, and influence stakeholders to deliver user-centred outcomes.