Airwallex
Airwallex Work-Life Balance & Wellbeing
Frequently Asked Questions
Workload Sustainability
Airwallex runs fast, but aims for sustainable intensity, not nonstop grind.
- Pace: High-growth with ebbs and flows; we plan sprints around launches and create space to recharge.
- Ownership and impact: Real autonomy with top‑tier peers; meaningful learning, impact, and equity upside—balanced with respect for your time.
- Expectations: Periods of push to hit milestones, but not all the time. Best for people who enjoy speed and high ownership.
- Support: Comprehensive well‑being resources, including Modern Health for employees and dependents, plus accommodations to help you thrive.
- Employee quote: “Autonomy to make impact.”
- External validation: 2025 Best Employer Award (Asia Fintech Awards). Three Built In 2026 Best Places to Work lists 🇺🇸 (Best U.S. Large Companies to Work For, Best Large Places to Work in San Francisco, Best Places to Work in San Francisco)
Mental Health Support
Airwallex supports employee mental health and wellbeing through confidential care, meaningful time off, flexible work, and a culture of listening and continuous improvement.
- Modern Health (Employee Assistance Program): On‑demand access to six private coaching and six private therapy sessions per year, fully covered and confidential.
- Generous time off: Paid leave that includes birthday and volunteer days to recharge and give back.
- Flexible work support: A clear process for mobility and flexibility accommodations via the Global Mobility & Flex Work request system.
- Comprehensive benefits: A Total Rewards framework with competitive health benefits, aligned by country, alongside short‑ and long‑term incentives.
- Employee voice: Regular Engagement Surveys inform updates to wellbeing programs and the employee experience across regions.
External validation: Recognized as “Best Employer of the Year” (Asia FinTech Awards 2025), with judges citing “embedded learning” and “market‑leading health and social initiatives.” Three Built In 2026 Best Places to Work lists 🇺🇸 (Best U.S. Large Companies to Work For, Best Large Places to Work in San Francisco, Best Places to Work in San Francisco)
