Teams at Acquire Intelligence

Handle inbound customer enquiries for an energy provider, identify needs, match customers to appropriate products/plans, close sales, meet KPIs, and manage the customer journey across multiple systems.

Manage end-to-end client onboarding: create and execute project plans, coordinate cross-functional teams, communicate progress and risks, document configurations, deliver training, drive process improvements, manage risks, and build strong client relationships to ensure successful implementation and handoff.

Manage strategic client portfolios for a global BPO, driving service delivery, revenue growth, upsell/cross-sell, contractual compliance, executive engagement, and cross-functional alignment to ensure client satisfaction and performance.