Our Purpose
At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.
About the team
The Workplace Experience team is dedicated to crafting exceptional experiences for Xero's people, ensuring every interaction reflects Xero's values. As a collaborative group, the team works on projects ranging from cultural initiatives and workflow enhancements to event management, all while maintaining an environment that prioritizes innovation, wellbeing, and connection.
About the role
This role is in-office 5 days a week.
The Workplace Experience Coordinator is integral to fostering exceptional workplace experiences at Xero. This role ensures the office operates seamlessly and embodies the high standards Xero is renowned for, supporting employees and visitors alike. From coordinating events to maintaining vibrant and functional office spaces, the role is dynamic, focusing on creating environments that inspire and enable staff to deliver beautiful outcomes.
What you’ll do:
- Create and maintain inspiring and functional workspaces, and provide top-notch customer service to all Xeros
- Plan and execute a variety of events and initiatives that enhance employee engagement and satisfaction
- Oversee daily office functions, optimizing space utilization and managing vendor contracts
- Utilize data analytics to identify opportunities for improvement and implement strategies to optimize workplace experiences
- Work closely with various teams to ensure alignment of workplace initiatives with company goals
- Assist Xero employees in the region with various workplace-related needs, such as travel arrangements and tool utilization
What you’ll bring to the table:
- Minimum three years of hands-on experience in a corporate office administration or event coordination role
- Experience with workplace tools and systems, including ticketing systems and collaboration platforms (e.g., Slack, Jira) is preferred
- A proactive and collaborative team player who can work both independently and within a team environment
- A self-starter who is passionate on driving continuous improvement
- A customer-focused mindset and effective stakeholder management and communication skills
This role is in-office 5 days a week.
Why Xero?
Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, health insurance, life insurance, and income protection, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.
Xero Hawthorn West, Victoria, AUS Office
Xero Melbourne (HQ) Office
Xero’s head office in Australia is in the buzzing suburb of Hawthorn, a stone’s throw from the CBD. Here, a diverse mix of Xeros work in both global and regional teams.
