UX Designer

Your role

At Allens our business teams are specialists in their field, using their unique knowledge and expertise to solve critical client and business challenges.

We are looking for a collaborative and strategic UX Designer to take on an exciting role leading a wide range of research and design initiatives, driving continuous improvement across our client experiences.

Always thinking of the big picture, but never afraid to get into the detail, you will be uncovering and addressing client and business needs by designing, developing, evolving and optimising our digital touchpoints (primarily our website); maintaining a strong and consistent visual brand; and producing visual design solutions for various settings. Achieving an optimum combination of excellence, commerciality and velocity to market is critical to be effective in the role.

Your responsibilities will include:
 

UX research and design

• Leverage data, client insights, user research and stakeholder collaboration to identify opportunities to drive impactful design solutions that enhance the overall experience across a broad range of go-to-market and client touchpoints (including website, email, video, webinar, data visualisation, infographics). Lead user testing.

• Lead the define stage of new experiences and iterative improvements, applying a wide range of best practice UX frameworks and human centred design principles to generate user stories and outline a clear understanding of the problem to solve.

• Create and iterate wireframes and mockups, collaborating broadly to secure  buy in from key stakeholders.

• Collaborate closely with UI/graphic designers, and developers to ensure consistency of visual design, band alignment, technical feasibility and alignment to UACs.

Digital journeys

• Own key journeys across platforms and digital assets, proactively identifying pain points and designing new flows to remove friction.

• Lead SEO strategy to improve organic search visibility, including keyword research and contextual/ AI search strategies, on-page optimization and content strategies. Ensure SEO strategy is centred around maximising key journeys and growth areas.

• Implement and help shape personalised journeys and content.

Continuous Improvement, Innovation and Advocacy  

• Lead and advocate for UX capability within the wider team, educating a diverse range of stakeholders on UX best practice and value to the business. Enable others through documentation and templates. Lead showcases.

• Stay ahead of digital and design trends and best practice to bring innovative thinking to the team, and to drive the UX strategy forward, incorporating AI and similar technologies.
   

This is a permanent, full-time opportunity. Hybrid working (60% in the office) is how we work however flexibility matters at Allens, so if you are seeking hybrid working or are looking for flexibility in your work, we would be happy to discuss what arrangements would work best for you.
 

About you

• 5+ years' experience as a digital professional, preferably in a professional services firm, marketing agency or other corporate organisation with complex stakeholder management.

• A strong background in digital and design, with a focus on user-centred solutions and business impact.

• Excellent collaboration and communication skills, with the ability to work effectively with cross-functional teams.

• A good understanding of design systems and the ability to maintain visual consistency across multiple platforms.

• Expertise in mapping user journeys, identifying pain points, and designing seamless, intuitive user flows.

• Proficiency in wireframing, prototyping, and experience within Figma or similar design tools.

• A strategic mindset, with the ability to balance user needs, business goals, and technical feasibility.

• Strong knowledge of SEO best practices and the ability to integrate design and SEO strategies for optimal performance.

• A results-oriented approach, using data and feedback to iterate and refine designs for maximum impact.

Attributes of the ideal candidate

• Solutions-focused and empathetic with a positive mindset.

• Creative and analytical thinker with a high level of curiosity.

• Strong interpersonal skills, and the ability to get consensus and drive results among diverse stakeholders.

• A passion for continuous learning and staying ahead of industry trends and innovations.

• Ability to corral and influence a wide range stakeholders, with a drive to advocate for UX best practices and mentor others within the team.

• Collaboration, adaptivity, curiosity and an open mind.

Your development
 

In joining Allens, you will receive unparalleled learning and development opportunities. You will be challenged, supported and guided as you learn and develop, and will be encouraged to grow. We foster greatness, and will coach and support you to meet your goals and aspirations.

Our unique Career Deal allows you to take control of your career and provides a transparent approach to career development. Our international alliance with Linklaters means we are able to support secondments all over the world.

Our perks
 

Our benefits include:

• Financial: market competitive fixed remuneration, employee recruitment referral program, discounts at hundreds of suppliers including retail outlets, health and travel insurance, charity matched funding program.

• Health and wellbeing: fully subsidised gym memberships, annual flu vaccinations, skin checks, in-house snacks and catered meals, subsidised sporting and social activities, Employee Assistance Program including confidential counselling, wellbeing coaching and financial coaching for employees and their families and regular wellbeing sessions with our in-house consulting Psychologist.

• Flexibility: hybrid and flexible working arrangements to support you in your work and life commitments and passions, equipment to support working from home.

• Leave: ability to purchase additional annual leave, access to an enhanced, inclusive and flexible parental leave policy – 26 weeks paid parental leave with no minimum service for permanent employees and high-quality executive coaching to support the transition.

• Recognition: team-based recognition including social activities and contribution-based recognition activities, and annual Allens Values Awards to nominate and recognise the incredible contributions of our people.
   

Allens is also proud to invest in our communities, giving you the opportunity to make a difference through our work on reconciliation, the environment and other social justice issues as well as our workplace giving and volunteering programs.

How to apply?
 

We'd love to hear from you so please click "apply now"! If you would like to find out more, please visit "This is Allens" or listen to our Allens Confidential podcast to hear real stories from real people about life at Allens.

At Allens, our culture is made up of unique backgrounds and varying life experiences. We celebrate our people's differences across gender and gender identity, sexual orientation, age, ability, cultural backgrounds, First Nations communities, and family and caring arrangements. If you require adjustments to fully participate in our application process, please contact us at [email protected].

We encourage applicants from all backgrounds, so if you're excited about this role but your past experience doesn't align, please express your interest by emailing us at [email protected]. The right role for you might be just around the corner!