Lead APAC DTC user growth by designing localized acquisition, activation, and retention strategies, scaling successful playbooks across markets, running A/B tests and dashboards, and managing cross-functional and country teams to meet MAU targets.
The APAC DTC User Growth Manager is to drive user growth for our Direct-to-Consumer (DTC - APP) business. This role will be fully responsible for the Monthly Active User (MAU) targets across the APAC region, encompassing both new user acquisition and existing customer retention. The ideal candidate is a strategic thinker with strong analytical skills and the ability to rapidly scale successful playbooks across diverse markets.
Key Responsibilities:
- Develop and execute growth strategies: Analyze market data to identify growth opportunities and bottlenecks. Design and implement localized strategies for user acquisition, activation, and retention.
- Cross-market scaling: Systematize proven growth playbooks and rapidly replicate them across other APAC markets to achieve scalable results.
- Data-driven optimization: Establish a core metrics dashboard. Continuously optimize strategies through A/B testing and data analysis to enable rapid iteration.
- Collaboration and leadership: Work effectively with Marketing, IT, operations and other departments. Lead country teams to ensure project execution.
- Cross-cultural communication: Communicate clearly with teams across APAC and thrive in a multicultural work environment.
Qualifications:
- 5+ years of experience in user growth or membership management. Experience in cross-border/multi-market environments is a strong plus.
- Strong problem-solving skills, innovative thinking, and the ability to learn and adapt quickly.
- Excellent analytical skills, with proficiency in SQL, Excel is a strong plus.
- Excellent communication and collaboration skills with project management experience.
- Experience in team management or coaching.
- Preference given to candidates with a background as a User Growth Product Manager in e-commerce, internet, or gaming industries.
- Familiarity with the F&B, Retail industry. Offline-to-online experience is a plus.
- Full professional proficiency in both Mandarin and English (written and spoken).
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Home to 650 biotech companies, 10 major research institutes and nine universities, Melbourne is among one of the top cities for biotech. In fact, some of the greatest medical advancements were conceptualized and developed here, including Symex Lab's "lab-on-a-chip" solution that monitors hormones to predict ovulation for conception, and Denteric's vaccine for periodontal gum disease. Yet, the thousands of people working in the city's healthtech sector are just getting started, to say nothing of the tech advancements across all other sectors.
