Training & Education Specialist, Affera

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

The Training & Education Specialist plays a pivotal role in delivering high quality education across the CAS portfolio, supporting both internal teams and external customers throughout ANZ. This role is responsible for supporting training programs and educational initiatives that enable safe, effective, and confident use of CAS technologies, with a strong focus on product launches, new hire onboarding, and ongoing professional development.

Education and capability development within the Affera 3D mapping portfolio sits at the heart of this role, including mentoring and accrediting mappers, supporting procedural confidence, and helping drive clinical excellence in mapping practice. Working closely with sales, marketing and clinical stakeholders, the Training & Education Specialist partners with physicians, allied health professionals, and internal employees to deliver consistent, high-quality education that supports best practice and customer outcomes.

This opportunity is a Permanent Full-Time role based in Sydney, Melbourne, Adelaide or Brisbane.

Responsibilities may include the following and other duties may be assigned:

• Assist in the coordination and delivery of high‑quality education and training programs to support the safe, effective and compliant use of the Cardiac Ablation Solutions (CAS) portfolio across ANZ

• Support education activities associated with new product launches, ensuring internal teams and customers are appropriately trained to best‑practice standards

• Support the education, development, and accreditation of Affera 3D mapping specialists, including mentoring mappers in the field and contributing to the development of clinical excellence in mapping practice

• Assist with the implementation and delivery of Affera customer education programs to support best‑practice use of the technology and procedural confidence

• Deliver structured new hire training programs for the CAS team, in alignment with global CAS standards and curriculum, supporting rapid capability development and long‑term performance

• Work with the CAS Education Manager to implement ongoing professional development initiatives to continually upskill internal clinical team and clinical excellence

• Assist with the organisation and execution of customer education programs, including in‑services, workshops, hands‑on training and proctoring support, in collaboration with sales, marketing and clinical stakeholders

• Provide education and training to physicians, allied health professionals, and hospital staff, supporting clinical confidence and procedural excellence

• Partner cross‑functionally with Sales, Marketing, Clinical, and Regional Leadership to align education strategies with business objectives and customer needs

• Work with the CAS Education Manager to support the development, localisation and delivery of educational materials and learning resources in line with global standards and local regulatory requirements

• Ensure all education activities are conducted in accordance with company policies, quality standards, and relevant regulatory and compliance requirements

• Act as a trusted education partner and subject matter expert, contributing to continuous improvement of CAS training frameworks and learning experiences

Required Knowledge and Experience:

• Minimum requirement is High school diploma PLUS a minimum of 8 years of work experience in electrophysiology, and/or the implantable cardiac devices, or Associate's Degree with a minimum of 6 years’ experience. Bachelor degree plus a minimum of 4 years is preferred

• Valuable to have extra qualifications in Cardiac Electrophysiology such as IBHRE-CEPS or Graduate Diploma in Cardiac Electrophysiology

• Strong EP mapping experience with 3D mapping system

• Knowledge of education and training techniques; valuable to have certifications in instructional design or adult learning.

• Strong commercial acumen to enable commercial excellence.

• Solutions focused with the ability to collaborate with stakeholders across the business.

• Results-oriented with good organisation and time-management skills, including working independently and unsupervised.

• Able to prioritise, handle multiple tasks and work under pressure.

• Excellent organizational skills, working with method and structure to respond to deadlines.

• Strong attention to detail.

• Strong oral and written communication skills. Ability to understand and communicate novel concepts and ideas.

• Learns new skills and ideas quickly and assimilates complex information.

• Demonstrable ability to build solid relationships with external and internal stakeholders at all levels.

• Excellent communication skills, high EQ and a genuine enthusiasm for training and development with commitment to teamwork.

• Excellent influencing, interpersonal, communication, presentation and facilitation skills with demonstrated leadership and coaching capabilities.

Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here