Technical Training Facilitator – Solution Architect (Contentful)

Company Description

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.
 
By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.
 
From prototype to real-world impact - be part of a global shift by doing work that matters.

Job Description

As a Technical Training Facilitator (Solution Architect), you’ll deliver client training sessions covering Contentful's architecture, content modeling, integrations, and platform features. You’ll guide customers through best practices and practical implementation guidance to accelerate their success with the Contentful CMS.

This is a customer-facing role ideal for a solution architect who enjoys teaching, leading workshops, and shaping the way clients adopt modern content platforms.

This will be a 12-month fixed-term contract with opportunity to extend.

Responsibilities

• Lead Contentful platform training and onboarding sessions for technical and editorial users.

• Deliver workshops and architectural guidance for content modelling, APIs, workflows, and roles.

• Use pre-prepared slide decks, training templates, and demo environments to guide training.

• Collaborate with TPMs and Engagement Managers to deliver structured onboarding journeys.

• Help clients understand how to apply Contentful’s capabilities to their digital ecosystems.

• Contribute to improving training content and collateral over time.

• Act as a technical authority and trusted advisor during training engagements.

Qualifications

• 5+ years' experience in solution architecture, technical consulting, or CMS implementation.

• Strong communication and facilitation skills; ability to engage with both technical and business stakeholders.

• Knowledge of Contentful or similar headless CMS platforms preferred.

• Familiarity with modern web architectures, API integrations, and development workflows.

• Ability to create and deliver technical documentation, diagrams and demos.

• Contentful certification (or willingness to certify).

Additional Information

Discover some of the global benefits that empower our people to become the best version of themselves:

• Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;   
• Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
• Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
• Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;
• Health: Global internal wellbeing programme, access to wellbeing apps;
• Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.

At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.